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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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14%
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1%
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Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Expert insurance company

5
All the requirements I needed for my home and car insurance. Really excellent price, well done policy expert. Reviewed on: 24th August 2023

Refreshingly straightforward Experience

5
This company was recommended by my son in law and I’m glad I listened. From the initial phone call to a very pleasant, helpful and knowledgeable young lady through the entire process of completing the policy, everything was made easy to understand. I would urge anyone wanting a really positive stress free experience buying home insurance to speak to these people first. Thank you once again Policy Expert. You have lived up to your name. Reviewed on: 24th August 2023

Good value

5
Good price and excellent cover, that's all you need! Reviewed on: 24th August 2023

Quick & easy & low cost

5
Been with policy expert since we purchased our house, always been cheapest and competitive, quick and easy to renew Reviewed on: 24th August 2023

Great company.

5
Policy Export are a great company , you get good prices for renewals. Reviewed on: 24th August 2023

House insurance

4
Also money back through TopCashBack Reviewed on: 24th August 2023

Clear to understand and good value

5
It’s clear to understand and straightforward as to what is included in the policy and you can tailor it to your needs as you want. Easy purchase and renewal process with competitive prices Reviewed on: 24th August 2023

Best insurers

5
Quick decIsions and action covering all aspects of my home insurance at a very cooperative price. Reviewed on: 24th August 2023

Great Service

5
Good communications, reasonable rates ! Reviewed on: 24th August 2023

Great Cover At Affordable Price

5
Very simple to set up and comprehensive cover at a very competitive price. Reviewed on: 24th August 2023

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