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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9139 reviews)

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4.74

Based on 9,139 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9139)

efficient service

i have used policy expert for some time and find it easily accessible and responsive with straightforward advice Reviewed on: 24th August 2023

Great cost for quality insurance

Very helpful and efficient staff - great cost - brilliant insurance - 3rd year I’ve used them - recommend to everyone to get a quote Reviewed on: 24th August 2023

Easy process good price

Purchased online very simple and good price Reviewed on: 24th August 2023

Expert insurance company

All the requirements I needed for my home and car insurance. Really excellent price, well done policy expert. Reviewed on: 24th August 2023

Refreshingly straightforward Experience

This company was recommended by my son in law and I’m glad I listened. From the initial phone call to a very pleasant, helpful and knowledgeable young lady through the entire process of completing the policy, everything was made easy to understand. I would urge anyone wanting a really positive stress free experience buying home insurance to speak to these people first. Thank you once again Policy Expert. You have lived up to your name. Reviewed on: 24th August 2023

Good value

Good price and excellent cover, that's all you need! Reviewed on: 24th August 2023

Quick & easy & low cost

Been with policy expert since we purchased our house, always been cheapest and competitive, quick and easy to renew Reviewed on: 24th August 2023

Great company.

Policy Export are a great company , you get good prices for renewals. Reviewed on: 24th August 2023

House insurance

Also money back through TopCashBack Reviewed on: 24th August 2023

Clear to understand and good value

It’s clear to understand and straightforward as to what is included in the policy and you can tailor it to your needs as you want. Easy purchase and renewal process with competitive prices Reviewed on: 24th August 2023

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