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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Grand experience

3
Quick and easy. No taking the mick at renewals. Reviewed on: 24th August 2023

All types of Insurance

5
Excellent company. Great communication when in contact. You are kept up to date constantly by email. I can’t fault them Reviewed on: 24th August 2023

Great value

5
Great coverage at as sensible price Reviewed on: 24th August 2023

Excellent provider

5
I have been with Policy Expert for a couple of years now and they are affordable and offer a great cover plan. I would recommend Policy Expert and have done so to many friends and family. A very happy customer 5* Reviewed on: 24th August 2023

Great Service

5
I have used PE to get my home and car insurance and they have been very reliable and cheaper than the opposition. I would recommend them Reviewed on: 24th August 2023

Policy Expert review

5
Excellent service and good price Reviewed on: 24th August 2023

2023 DD

5
Great value for money, renewells very competitive, been with them a good few years now. Reviewed on: 24th August 2023

Quick and efficient

5
Policy expert have been quick and efficient ever since we started using them. Their terms are clear and they keep us updated with any changes/things we might need to know about. I would highly recommend them. Reviewed on: 24th August 2023

Super easy insurance

5
Super easy to set up home insurance, everything came through to my email quickly and was explained. Happy to get quick and affordable cover. Reviewed on: 24th August 2023

Insurance made easy.

5
Got quote from Policy Expert a couple of years ago. Good value and covered everything required. Renewal reminder and expected the quote to be bettered by others - it wasn't. Renewed with a click - easy. Thank you. Reviewed on: 24th August 2023

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