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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy to buy

Well-priced policy which was very easy to buy. Fortunately, I haven't had to claim on it yet. Reviewed on: 24th August 2023

Top Insurance, Low Price

Easy to setup, easy to manage and I am sure should a claim be needed im that will be easy too!! Ohh yeah the renewal was easy peasy too!! Recommended Home Insurance!!! Reviewed on: 24th August 2023

Quality Cover at a good price

My House Insurance quotation was increased by 73% for 2023-4, despite no claims having ever been made in the years I have been with them. Clearly an unsatisfactory situation, so I shopped around and found Policy Expert, which offered the same cover for less than I paid last year, and better cover for a little bit more. So I am a verry happy customer! Reviewed on: 24th August 2023

Competitively priced but well covered

Easy to get insured, well priced and covered a lot more than other companies standard policy Reviewed on: 24th August 2023

Really easy service

Have used for a few consecutive years. Great value and easy service Reviewed on: 24th August 2023

Excellent value for money, with full cover.

Best value insurance, with comprehensive cover. Website is very easy to navigate, so setting up cover on line was simple and quick. Second year have used them, as they still offer value for money, unlike other companies that increase price’s significantly on renewal. Reviewed on: 24th August 2023

Best overall value.

Having searched on-line for Home insurance Policy Expert came out to be the best value. I have now renewed my policy as they continue to be the most competitively priced. As an extra bonus they also have a very friendly customer service. Reviewed on: 24th August 2023

Really easy to set up and deal with!

Found the process in setting up my insurance really easy, would recommend to a family member or friend. I also found the cover was amazing value for the price! Reviewed on: 24th August 2023

Fantastic

Excellent. Would recommend to everyone Reviewed on: 24th August 2023

Good service Good prices

The service was excellent quick competent and friendly Reviewed on: 24th August 2023

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