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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Great Insurance Deal

5
Get a great deal at the right price Reviewed on: 24th August 2023

Home insurance

5
In todays market loyality is usually forgotten about with existing customers and getting a renewal quote which is competitive or even cheaper than another provider is not common. Policy Expert provided renewal quote which has been one either cheaper or close to other companies. Being able to just let the renewal go through instead of swapping & changing things due to having been quoted a far higher price makes life smooch easier....more companies should start being loyal to existing customers. Reviewed on: 24th August 2023

Simple and clear and great value for money

5
Easy and simple to apply for insurance, with confidence I have the right product Reviewed on: 24th August 2023

Great price house insu

5
Competitive quote Great customer service Reviewed on: 24th August 2023

Good product

5
Easy to sort out and a good price. Have bought for a couple or so years as price is competitive. Reviewed on: 24th August 2023

Reliable

5
Aways very pleasant to deal with and reasonably priced products Reviewed on: 24th August 2023

Great Motor Insurance

5
I love Policy Expert. My motor policy could not be simpler and provides me with great cover at an affordable price. I had an incident where someone reversed into me and I was looked after all the way with complete repairs and a quality replacement vehicle. Cannot fault the service provided. Reviewed on: 24th August 2023

NOT HAPPY

1
The house hold breakdown cover costs £4.00 per month and increases to £40,00 a month without you being notified, don't use this product. Reviewed on: 24th August 2023

Home Insurance

5
I have found Policy Expert to be the most value for money with extremely friendly staff. I have been with other companies but have always gone back to Policy Expert. I would thoroughly recommend them to anyone. Reviewed on: 24th August 2023

Great value

5
Found very helpful and good value for money for the last few years. Reviewed on: 24th August 2023

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