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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy policy to set up and competative quote

Easy policy to set up and competative quote, renewal wasn't overpriced either. I have been with them a few years now and even signed up my mum for her home insurance. Reviewed on: 24th August 2023

Great service year after year

Always renew with confidence and trust Reviewed on: 24th August 2023

Efficiency at its best

Very polite and helpful in choosing the best insurance cover, excellent customer service and extremely efficient Reviewed on: 24th August 2023

Good choice

Good efficient service ar a great price. What more would you want from your house insurance? Reviewed on: 24th August 2023

Consistently Good Protection

I've used Policy Expert for years now as they offer all the protection I need for a low price. Only once was their offer bettered by another company but their online interface wasn't as efficient as policy expert and they have been back at the cheapest rate ever since Reviewed on: 24th August 2023

Amazing service Thank you

Always fantastic service very helpful great price product Reviewed on: 24th August 2023

Good value

Easy to register and take out policy Reviewed on: 24th August 2023

Renewed my policy again

Happy to renew my policy again with Policy Expert. Excellent customer service, good cover and very competitively priced. Reviewed on: 24th August 2023

Great prices, great service

Value for money. Definitely recommend. Reviewed on: 24th August 2023

Simple and straightforward

Never made a claim but if that process is a simple and as setting insurance up in the first place, there should be no problem! Reviewed on: 24th August 2023

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