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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Simple and straightforward

Never made a claim but if that process is a simple and as setting insurance up in the first place, there should be no problem! Reviewed on: 24th August 2023

Excellent Policy provider

In my experience Policy Expert has always been professional, helpful and fair. Reviewed on: 24th August 2023

Brilliant provider

We switched over to them recently and pleasantly surprised at the great customer service and price. I've since recommended them to all my friends and family. Reviewed on: 24th August 2023

Great product

Great company with policy's to suit all. Perfect for what I needed and at a great price. Reviewed on: 24th August 2023

Realistic home cover

Never used policy expert before. The offered good cover at a realistic price. I will be recommending them to friends and using them again Reviewed on: 24th August 2023

The perfect insurance company

Excellent value for money year on year Reviewed on: 24th August 2023

Easy set up, competitive pricing

I have renewed with Policy Expert, I reviewed the market and noone came near to matching their quote. Reviewed on: 24th August 2023

Excellent service

Needed to claim for damaged hearing aids. The process was amazingly smooth and speedy. Very satisfied customer Reviewed on: 24th August 2023

Quality cover at affordable prices

Excellent cover for a very reasonable price covering all insurance needs. Reviewed on: 24th August 2023

Easy to use

Great service and easy to use. App was great to navigate around Reviewed on: 24th August 2023

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