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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9156)

Excellent

Good value for money and good service Reviewed on: 24th August 2023

Easy to deal with.

When you explore different companies on line nothing is straight forward. It was a pleasure to deal with one that had everything open and plain speaking. Reviewed on: 24th August 2023

Easy to sign up, good company

Really easy to sign up, offer a really competitive rate. Reviewed on: 24th August 2023

Great price for insurance coverage

Straight forward application process and looking to renew with them. Got insurance in time just before completing my house purchase. Can tailor make your insurance to your needs. Reviewed on: 24th August 2023

Easy swift service

Easy to use service, swiftly delivered by helpful staff. Thank you Reviewed on: 24th August 2023

Excellent Value

Great customer service and competitive pricing. Reviewed on: 24th August 2023

Rental property insurance

Friendly staff on the phone very knowledgeable. Easy and straightforward to deal with Reviewed on: 24th August 2023

Amazing value

Value for money, great cover, very comprehensive. Reviewed on: 24th August 2023

Easy to use

Easy to get a policy, seems like a good company. Reviews tend to be good. Reviewed on: 24th August 2023

Quick and easy

Online experience was quick and easy. Easy to navigate customer portal and an easy process if customers wants to renew their car insurance. Competitive prices Reviewed on: 24th August 2023

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