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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Amazing service Thank you

Always fantastic service very helpful great price product Reviewed on: 24th August 2023

Good value

Easy to register and take out policy Reviewed on: 24th August 2023

Renewed my policy again

Happy to renew my policy again with Policy Expert. Excellent customer service, good cover and very competitively priced. Reviewed on: 24th August 2023

Great prices, great service

Value for money. Definitely recommend. Reviewed on: 24th August 2023

Simple and straightforward

Never made a claim but if that process is a simple and as setting insurance up in the first place, there should be no problem! Reviewed on: 24th August 2023

Excellent Policy provider

In my experience Policy Expert has always been professional, helpful and fair. Reviewed on: 24th August 2023

Brilliant provider

We switched over to them recently and pleasantly surprised at the great customer service and price. I've since recommended them to all my friends and family. Reviewed on: 24th August 2023

Great product

Great company with policy's to suit all. Perfect for what I needed and at a great price. Reviewed on: 24th August 2023

Realistic home cover

Never used policy expert before. The offered good cover at a realistic price. I will be recommending them to friends and using them again Reviewed on: 24th August 2023

The perfect insurance company

Excellent value for money year on year Reviewed on: 24th August 2023

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