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Policy Expert : Home insurance reviews

4.72
Based on 9,156 reviews, last reviewed 17th Sep 2026
700% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026
Lorna S's avatar
Lorna S

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Best cover

5
This Insurance was the best cover and the best price for our House Insurance. As we are pensioners every penny counts and choosing this Insurance Policy meant we were able to save but not compromise on the Cover. Reviewed on: 24th August 2023

Great find!

5
I’d never heard of Policy Expert, but they offered the best prices on the comparison site for my home insurance. I like that they offer different levels of cover and the higher level I opted for is very comprehensive but still much cheaper than the quote I had for renewal from my old provider. Really impressed! Reviewed on: 24th August 2023

Easy policy to set up and competative quote

5
Easy policy to set up and competative quote, renewal wasn't overpriced either. I have been with them a few years now and even signed up my mum for her home insurance. Reviewed on: 24th August 2023

Great service year after year

5
Always renew with confidence and trust Reviewed on: 24th August 2023

Efficiency at its best

5
Very polite and helpful in choosing the best insurance cover, excellent customer service and extremely efficient Reviewed on: 24th August 2023

Good choice

5
Good efficient service ar a great price. What more would you want from your house insurance? Reviewed on: 24th August 2023

Consistently Good Protection

5
I've used Policy Expert for years now as they offer all the protection I need for a low price. Only once was their offer bettered by another company but their online interface wasn't as efficient as policy expert and they have been back at the cheapest rate ever since Reviewed on: 24th August 2023

Amazing service Thank you

5
Always fantastic service very helpful great price product Reviewed on: 24th August 2023

Good value

5
Easy to register and take out policy Reviewed on: 24th August 2023

Renewed my policy again

5
Happy to renew my policy again with Policy Expert. Excellent customer service, good cover and very competitively priced. Reviewed on: 24th August 2023

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