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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9140 reviews)

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4.74

Based on 9,140 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9140)

Best Home insurance Trust Policy expert

Easy to get insurance with this company and definitely value for money Reviewed on: 24th August 2023

Been my preferred home insurance for a few years now

They always stay in touch, the premiums are reasonable, and most importantly, they are not pushy! Reviewed on: 24th August 2023

Good value and efficient

I find Policy Expert to be great value for money in these challenging times and the process of renewal is focussed and fuss free. Reviewed on: 24th August 2023

Very competitive pricing

When our insurance came up for renewal our previous insurer had increased their renewal by around 25% without explanation. After carrying out in depth research we found that Policy Expert offered similar levels of cover for less than last years premium. Very pleased with the ease of contacting Policy Expert and their online access. Reviewed on: 24th August 2023

Excellent

Prompt and efficient customer service and competitive prices. Reviewed on: 24th August 2023

Great Value

Using comparison websites and researching cover that exactly met my needs Policy Expert was the most competitive and considerably less than my current provider with equal cover. Reviewed on: 24th August 2023

Excellent Value

They have provided superb value for my house insurance Reviewed on: 24th August 2023

The best insurance company

Very reasonable prices and they keep you updated with what's going on well worth it Reviewed on: 24th August 2023

No nonsense insurance

This is a painless experience from start to finish. 100% recommend Reviewed on: 24th August 2023

Haven't had to use but

...it was cheap and easy to purchase. Hopefully they have good customer service if I ever need them. Reviewed on: 24th August 2023

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