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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.72 (9156 reviews)

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4.72

Based on 9,156 reviews, last reviewed 17th Sep 2026

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Terrible service at renewal, claims experience poor Our policy premium almost doubled at renewal. Got quotes elsewhere at a better price. They took renewal payment much earlier than expected, while we w... Read more Reviewed on: 17th September 2026

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9156)

Good service

Been with policy experts for a few years now always satisfied with my renewals quotes and the personal touch I recieve from my agent have highly recommended to family and friends Reviewed on: 24th August 2023

Great deal

Whilst searching for a new insurer, I came across Policy Expert. I entered all of my details and was very pleasantly surprised to receive a lower quate than my previous insurer offered, which I readily accepted, that was for the first year. On the renewal date, I was expecting to have to barter for a good quote for my second year, but again was very surprised at the small increase. I hope that on my next renewal date, I will again be pleasantly surprised. Reviewed on: 24th August 2023

Excellent value

Not had to claim, but the cover is excellent, including many areas that you would have to pay extra for with many other insurers. Expected a substantial jump on premium on second year renewal but that was not the case. Overall an absolute winner Reviewed on: 24th August 2023

Policy expert are reliable

I’m so happy with policy expert, I haven’t had to use them but I’m hoping they will be brill if I need them Reviewed on: 24th August 2023

Great price easy to set up

Great price, Easy to complete , just a simple process Reviewed on: 24th August 2023

very good up to date quotes & we have been with you for a few years

great service up-to-date quotes nothing to much trouble takes a lot to beet the price Reviewed on: 24th August 2023

Great service all round

Easy to set up the insurance, really clear documents and a very competitive price. Reviewed on: 24th August 2023

Great customer service

I’ve been with Policy Expert for my home insurance for two years running. I’ve found them to be really competitive on price, but most importantly really friendly on the phone. To be able to speak to a friendly customer advisor who understands your needs as a consumer is much more important to me for a bigger purchase when wanting to have protection in place should the unthinkable happen. Reviewed on: 24th August 2023

Competitive prices, good service

I always shop around for my insurance and I’ve never had a better price than policy expert Reviewed on: 24th August 2023

Excellent Policy Provider

Great offers, quick and easy options, excellent reminders for renewals, reasonable and justified renewal prices. We have been with Policy Expert for the last 3 years and will highly recommend them Reviewed on: 24th August 2023

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