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Policy Expert : Home Insurance reviews

4.78
Based on 9,124 reviews, last reviewed 12th Jun 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
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14%
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1%
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0%
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1%

Latest highest rating:

5

Hassle free home insurance from Policy Expert v... Purchased annual home insurance from Policy Expert via Money Supermarket, hassle free experience. Reviewed on: 12th June 2025
Francis Butterworth 's avatar
Francis Butterworth

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Before taking out home insurance, be sure to read customer reviews for the provider and its policies. Double check when reading reviews that they’re for the right type of insurance: buildings, contents, or both. We collect Policy Expert home insurance reviews to help you make an informed decision when choosing your new provider.

Choose from three levels of home cover: bronze, silver and gold. Policy Expert has flexible policies that can be tailored to your needs with a selection of additional add-ons. For example, you can choose to add on emergency cover, away from home protection and more.

Each homeowner will have different needs from a home insurance policy. You may be searching for the highest level of contents cover to protect your belongings. Or perhaps you need a robust buildings insurance policy? You may simply be looking for the most cost-effective, combined policy. Whatever your needs, read the Policy Expert home insurance reviews on Smart Money People. Our reviews are left by genuine policyholders to give you insight into what you can expect as a Policy Expert customer.

Have you had a home insurance policy with Policy Expert? Share your honest experience with others. Did you take out contents insurance, buildings insurance, or both? Which level of cover did you choose, and were you satisfied with your choice? Did you find the price of your premium to be reasonable? Did you select any additional add-ons, and have they proved worthwhile? Did you have any experience with the customer service team? Whether good or bad, write a Policy Expert home insurance review today. Together, we can help people like you make better decisions.

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Policy Expert Home Insurance reviews (9124)

Great

5
Great service and value for money Reviewed on: 11th September 2021

Good cover for a cheaper price

5
This was the cheapest quote and one normally looks carefully at these. However, this company includes additional features normally with additional fees. You can't go wrong here with the package provided. Reviewed on: 11th September 2021

House hold contents/bricks and mortar

5
First time I've used this company,and the ease of the site and covers were very competitive. No badgering or calling to sell more. What you want to insure and how much,is left at your discretion. Reviewed on: 11th September 2021

Always pays to check!!!

5
When House and contents came up previous Insurers hiked their prices. So did some looking and found a fair price etc from Policy Expert. It's so easy to simply reinsure 'as before ' , but serious savings can be made , so give Policy Expert a try. Reviewed on: 11th September 2021

Easy and Efficient

5
Helpful, efficient and easy. Will recommend. Reviewed on: 11th September 2021

Competitive & quickly arranged

5
Needed to arrange quickly offer was competitive & arranged same day Reviewed on: 11th September 2021

Excellent Policy with good coverage and VFM

5
The Policy covers all the basics and more and is good VFM. Reviewed on: 11th September 2021

Peace of mind

5
Competitive and comprehensive home insurance which was quick and easy to arrange. Reviewed on: 11th September 2021

Excellent service

4
I claimed for the loss of a diamond from my engagement ring and was impressed by the excellent service. My claim was handled efficiently and the ring was returned as good as new. Reviewed on: 11th September 2021

Well managed

5
Polite and officiant very helpful Reviewed on: 11th September 2021

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