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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Cheapest policy online

5
Just started.Sk no experience to share Reviewed on: 11th September 2021

Home Insurance

5
Great price, easy to set-up. Would highly recommend Reviewed on: 11th September 2021

online setup

5
great experience easy setup online Reviewed on: 11th September 2021

Quick and easy faultless

5
Quick simple setup no issues and very happy customer Reviewed on: 11th September 2021

Nice and easy

5
Easy to apply for and easy to complete Reviewed on: 11th September 2021

No hassle insurance

4
Really easy to apply for and set up. One less hassle to deal with. Reviewed on: 11th September 2021

Excellent value.

5
Policy expert offer an extremely competitive price, great service easy to use website and good level of cover. No complaints. Reviewed on: 11th September 2021

Low cost premium offering excellent cover

5
I took out home insurance with Policy Expert for the first time in August because I was very impressed with the what the policy offers and the ease with which I was able to take out an online policy with Policy Expert Reviewed on: 11th September 2021

Customer service

5
I mistakenly had cancelled my direct debit for my home insurance and policy expert called me to advise that my d/debit had not gone through, if they hadn’t of called me I would be without home insurance so very good customer service. Reviewed on: 11th September 2021

Good service

5
Absolutely brilliant. Switched over to them this year. Compared to other providers the price was almost a half. Reviewed on: 11th September 2021

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