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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Brilliant service

Brilliant service, easy to get hold of, competitive prices Reviewed on: 9th September 2021

Easy to purchase, no fuss,

I find sorting insurance quite stressful, but I managed to find select and buy this product without fuss Thanks Reviewed on: 9th September 2021

quick easy and cost effective

I contacted policy expert after once again being presented with an increased premium by my then current insurers and this following yet another claim free year. After trawling several comparison web sites I eventually contacted Policy Expert and was delighted with the professional attitude which my greeted my enquiries. Fast Effortless and meeting all my requirements and all at a highly competitive price. Reviewed on: 9th September 2021

Great value for money

Excellent value for money hassle free insurance Reviewed on: 9th September 2021

Great prices great service

It was so easy to swap my current house and buildings policy across to Policywave and they are very competitive in that market, with high quality cover and extras thrown in too Reviewed on: 9th September 2021

Home Insurance

Great value and great customer service. Really easy to navigate the website and sort your quote and policy online. All documents readily available on the online portal. No wait times on the phone for customer service and always polite, friendly staff who are happy to help. Glad I chose Policy Expert for my home insurance Reviewed on: 9th September 2021

Good home insurance

Good customer service, generally good company, I have had no issues with them. Recommended. Like all companies though it seems like the reinsurance cost if you don't do anything is slightly higher than going in for a new contract. Reviewed on: 9th September 2021

Excellent provider

Excellent customer service. Would highly recommend as an insurance provider. Reviewed on: 9th September 2021

great service

Quick and easy to set up value for money. Reviewed on: 9th September 2021

Really good

Ticked all my boxes for my insurance needs at a premium plus price Reviewed on: 9th September 2021

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