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Policy Expert : Home insurance reviews

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4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9137)

Lovely customer experience

5
Getting the policy sorted and setting everything up was easy and hassle free. I would recommend them to anyone. Reviewed on: 10th September 2020
Luke Gardiner's avatar
Luke Gardiner

Easy

4
Everything was quick and easy to do on line. Forms were straightforward and they got back to you quickly Reviewed on: 10th September 2020
Spexy's avatar
Spexy

Painless Insurance Experience

5
Thank you for a good deal, executed painlessly. I dread renewal dates, but finding this online deal was a dream. Reviewed on: 10th September 2020
Pauline Corbyn's avatar
Pauline Corbyn

Expert in name and expert in quality

5
Although it’s early days and I have not needed to call on their help, Policy Expert offered me good value for money alongside the important essentials for home insurance. I initially had all the details sent to me online but also asked for paper copies and these were posted out to me promptly. Reviewed on: 10th September 2020
TriciaH's avatar
TriciaH

Home Insurance

5
Easy to set up new policy. Fantastic price and great level of cover compared to other providers. Would definitely recommend based on the service so far! Reviewed on: 10th September 2020
Lauren Murphy's avatar
Lauren Murphy

Very reasonable price

5
I was thrilled with the reasonable price of my home insurance and felt confident in being insured with this company Reviewed on: 10th September 2020
Danielle Coombes's avatar
Danielle Coombes

Service

4
I have found to get insurance was very easy process and I am happy that I found this insurance as very good deal Reviewed on: 10th September 2020
Muhammad wasim's avatar
Muhammad wasim

Clear, easy and quick

4
Clear policy with good coverage and quick to set up, what more can I say? Reviewed on: 10th September 2020
Sarah Bartlett 's avatar
Sarah Bartlett

Simply the hest

5
Easy to deal with. Not only the best price but the cover was better too than competitors. Had previous experience of Policy Expert when I needed to make a claim after my dog was hit by a car. They sorted it all out without troubling me for which I am very grateful. Simply and excellent company to deal with Reviewed on: 10th September 2020
TomP's avatar
TomP

Excellent

4
Easy to use the website and simple to find a good deal to save money. Sorted!! Reviewed on: 10th September 2020
Neil Rogers's avatar
Neil Rogers

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