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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,155 reviews, last reviewed 5th Sep 2026
1600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.
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Policy Expert Home insurance reviews (9155)

Best prices

5
Very easy to use and extremely helpful Reviewed on: 11th September 2019
Peter neate's avatar
Peter neate

First class customer service and products

5
I had to renew my home insurance policy by phone only to find that PE were able to find a better deal on the spot, saving me £s. The customer service person was polite, helpful and took me through the process smoothly. High marks to PE! Reviewed on: 11th September 2019
Julian's avatar
Julian

Great provider

5
Have used policy expert for years now and have always met my expectations with service and price against the rest of the market Reviewed on: 11th September 2019
Ronald McDonald's avatar
Ronald McDonald

Easy to talk to,very helpful

4
Was not going to renew but had a chat and sorted out a better price than they quoted on the renewal.So fair enough it is good to talk! Reviewed on: 11th September 2019
BrianG's avatar
BrianG

Good cover for a good price!!

5
Easy to use website, lots of extra cover options, good price, excellent customer service!! :) Reviewed on: 11th September 2019
joanne's avatar
joanne

Excellent service

5
Advisor knew the product extremely well and put the points across in terms any lay person could understand Reviewed on: 11th September 2019
Margaret Woods 's avatar
Margaret Woods

Friendly and efficient staff.

5
Staff very helpful with good product knowledge. Good price and cover. Reviewed on: 11th September 2019
Malcolm Merchant's avatar
Malcolm Merchant

Brilliant service

5
Everything was easy to do it was all very straight forward Reviewed on: 11th September 2019
Audrie Mechen's avatar
Audrie Mechen

Good Service

5
Easy and excellent service from start to finish Reviewed on: 11th September 2019
Nick Pace's avatar
Nick Pace

great service at the most competitive prices

5
Many years of happy insurance cover from Policy Expert, quality protection at the best prices on the market Reviewed on: 4th September 2019
dmachine's avatar
dmachine

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