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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to use service.

Easy to use service. Never made a claim though. Reviewed on: 2nd August 2024

Excellent company

Easy to deal with keenly priced which is what one looks for Reviewed on: 2nd August 2024

Very easy transaction

Very easy transaction with clear policy wording Reviewed on: 2nd August 2024

Good service and good company

Good service and company, efficient and easy when completing. Very happy and would use the company again and recommend to family and friends. Reviewed on: 2nd August 2024

Affordable, no fuss home insurance.

Affordable, no fuss home insurance. Does exactly what I need them to do. Reviewed on: 2nd August 2024

Super easy to set up.

Super easy to set up. Thankfully haven't needed to contact them but letters and emails have been received promptly, and would absolutely renew if the price is right. Reviewed on: 2nd August 2024

Fantastic agents and uk contact centres

Fantastic agents and uk contact centres Reviewed on: 2nd August 2024

Great service

Had to make a claim it was dealt with quickly and kept up to date. Rates well and low premium Reviewed on: 2nd August 2024

Great service and value for money

Great service and value for money Reviewed on: 2nd August 2024

Never had a claim so not sure how they would...

Never had a claim so not sure how they would perform Reviewed on: 2nd August 2024

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