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Policy in Practice: Better Off Calculator reviews

View other Policy in Practice products
4.61
Based on 546 reviews, last reviewed 11th Aug 2026
51% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
82%
See only 4 star reviews
14%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

it is helpful and you know the info is reliable... it is helpful and you know the info is reliable Reviewed on: 20th July 2026
Lizzie 's avatar
Lizzie

Latest lowest rating:

1

Unable to get registered :-( i have been trying to get registered with policy and practice through Tower Hamlets council and East End Community foundation for a couple of years, t... Read more Reviewed on: 11th August 2026
JE's avatar
JE
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About this product

The Better Off Calculator is a tool that quickly calculates your benefit entitlement and shows you what money you may be missing out on.

You can use the free calculator to see how changes in earnings or hours will impact your income.

Better Off Calculator reviews help you find out what it’s like to be a customer. If you’ve used Policy In Practice before, you can also leave a review and share your experience.

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Policy in Practice Better Off Calculator reviews (546)

great customer service

5
i've used them more than once. multiple times in fact. the webchat feature is brilliant, you can get answers to your questions straight away by the actual people behind the calculator. its a brilliant online tool Reviewed on: 17th January 2025
fez's avatar
fez

No stupid Chatbot

5
Good to get human contact from the begining of the chat not some stupid chat box that cannot understand your question. The agent was responsive and helpful Reviewed on: 24th September 2024
Keith S's avatar
Keith S

I am retired and only one question asked what your e...

3
I am retired and only one question asked what your employment status was and that was at the end. Not sure if I completed correctly very worrying. Reviewed on: 20th August 2024
Ronald G's avatar
Ronald G

Can’t understand the results, trying to work out if...

1
Can’t understand the results, trying to work out if I cut my hours Reviewed on: 1st August 2024
Southam's avatar
Southam

Not entirely sure what goes where?

3
I found the input of details confusing as it was not clear what information headings related to our experiience and personal details Reviewed on: 1st August 2024
David A's avatar
David A

Great experience would definitely recommend

5
Great experience would definitely recommend Reviewed on: 31st July 2024
Orla M's avatar
Orla M

Friendly, Patient, and Knowledgeable Assistance.

5
The agent I was chatting with was very friendly, patient, knowledgeable and helpful. I felt that everything I was struggling with was addressed and all of my questions were answered. They provided useful, actionable information and I am now in a better position to move forward with my budget calculation. Reviewed on: 31st July 2024
AH's avatar
AH

I have applied for ppl but the questions are not aqu...

1
I have applied for ppl but the questions are not aqurate. Some of the answers I need to put are not suggested Reviewed on: 28th July 2024
Mary O's avatar
Mary O

I don’t think I have filled the form correctly.

3
I don’t think I have filled the form correctly. My washing machine is broken and can’t be fixed I can’t afford to go to the laundromat I can’t even afford bread and milk. Reviewed on: 26th July 2024
Sharon M's avatar
Sharon M

Just spoke to someone on the phone about homelessnes...

4
Just spoke to someone on the phone about homelessness and well being so it's was reliving and comforting so thanks and love respectfully Reviewed on: 24th July 2024
Paul G's avatar
Paul G

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