Precise Mortgages Reviews

Ratings based on 14 reviews Last review 2 months ago
2.29 / 5Average overall rating

Precise Mortgages, a specialist lender and part of charter Savings Bank, offer mortgages such as second charge loans, bridging finance, and buy-to-let mortgages. If you're wondering whether Precise Mortgages are right for you, read our user reviews...

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Precise Mortgages, a specialist lender and part of charter Savings Bank, offer mortgages such as second charge loans, bridging finance, and buy-to-let mortgages. If you're wondering whether Precise Mortgages are right for you, read our user reviews below to see what people have to say about this specialist mortgage company. Or if you're already a customer of Precise, why not leave a review of your own and help others!

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Your Precise Mortgages Reviews (14)

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9th January 2020

DEVASTATED!

DEVASTATED! We exchanged contracts today on a property, our future home which we told Precise we would not occupy until we no longer had a buy to let mortgage on it (property to be let until we sell our current home and business and therefore pay off...

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DEVASTATED! We exchanged contracts today on a property, our future home which we told Precise we would not occupy until we no longer had a buy to let mortgage on it (property to be let until we sell our current home and business and therefore pay off the BLT mortgage).Nothing in their terms and conditions to say that this might be a problem, only occupancy during the terms of their mortgage which we understand. Because we have intent to occupy in the future (after the mortgage is paid off) they have withdrawn the mortgage offer AFTER exchange and BEFORE completion which was due tomorrow!

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5th November 2019

Excellent Customer Service

I applied through a broker and was advised the checks are more thorough and would take longer than a straight forward high street application. My credit history was very poor with recent CCJs so I wasn’t expecting a great result. However, I got an o...

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I applied through a broker and was advised the checks are more thorough and would take longer than a straight forward high street application. My credit history was very poor with recent CCJs so I wasn’t expecting a great result. However, I got an offer in 3 weeks and spoke to precise directly a couple of times during the process and they were very pleasant and helpful. Can’t fault them! Would definitely recommend for anyone with a more difficult to place application.

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31st August 2019

Mid application

Through a broker in Sheffield, I was pre approved no problem, then reduced the amount I could borrow, added fees and increased the fixed rate to 5 years, questioning where the deposit is coming from, broker has been saying for weeks we are nearly...

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Through a broker in Sheffield, I was pre approved no problem, then reduced the amount I could borrow, added fees and increased the fixed rate to 5 years, questioning where the deposit is coming from, broker has been saying for weeks we are nearly there, I could probably be there with another lender, if you dont want my business, say no quickly.

I have campaigned against credit companies, with Rt Hon Ed Milliband MP, I am sure he will soon be asking us how our move is going.....

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2nd May 2019

Time wasters who just want your fees

Took 6 months to agree to offer after being pre approved in principal - paid fees and then precise kept asking for more docs that were not industry standard even with a 30 percent deposit. Offered a 1 month mortgage - joke of a company who just want...

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Took 6 months to agree to offer after being pre approved in principal - paid fees and then precise kept asking for more docs that were not industry standard even with a 30 percent deposit. Offered a 1 month mortgage - joke of a company who just want to get you to Pay your fees with no intention of progressing

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8th February 2019

Beware of incentives (text removed by Smart Money People)

Just taken out a mortgage with the...

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Just taken out a mortgage with the above.
On the mortgage pre application I was told that I qualified for a refund on the valuation fees on mortgage completion. This and other fees were paid and the process continued.
Once the mortgage was completed Precise then decided to change their mind and refused to issue a refund.
The overall process was not the best, they were slow with dealing with the application and seem to slow the process up even more with minor issues. (text removed by Smart Money People). I would not use or recommend again.

Reply from Precise Mortgages
We regret to read you were unhappy with your experience with us. If one of our mortgage products has an incentive that one or more fees will be refunded, e.g. on completion, then this will be clearly set out in the Mortgage Offer; conversely, if the fees are not refundable, this will also be made clear in the Offer. We’d like to investigate your case in more detail, but can’t find you on our system with the details you’ve provided here. If you’d like us to look into this for you, please call us on 01902 625958 between 9am and 5pm.
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2nd August 2018

If I could give a zero

Avoid you will lose money using these charlatans. Do not use them. They will charge you to apply and will have you running raggered for paperwork bills two years ago. If you are paperless bills that £400 you paid, you will lose that money. Just avoid.

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Avoid you will lose money using these charlatans. Do not use them. They will charge you to apply and will have you running raggered for paperwork bills two years ago. If you are paperless bills that £400 you paid, you will lose that money. Just avoid.

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28th May 2018

Will only dea with certain brokers

Firstly, my first application was a thousand times easier and that was when we were buying the house! Precise were very good, offered a mortgage and the whole process was easy. It has now came to the 2 year mark and trying to get any assistance is...

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Firstly, my first application was a thousand times easier and that was when we were buying the house! Precise were very good, offered a mortgage and the whole process was easy. It has now came to the 2 year mark and trying to get any assistance is like drawing blood from a stone. Contacted someone in February who explains I could call back around June and discuss my options, sent an email and a blunt email back which I replied and still waiting for a reply. I have now logged this as a complaint. I really do not understand why a company would not want their customer to be with them and pay longer! It seems totally crazy. I contacted a broker who explained that precise would only deal through a broker package? I had already paid broker fees and he was unable to help me with precise! Fabulous at lending, but not so good at continued lending or offering new terms.

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27th July 2017

Brilliant customer service, great rates.

We had trouble finding a mortgage as we had quite a bad credit rating but our broker managed to get a deal that was great for us as first timers. It was fixed for 2 years allowing us time to settle down to being homeowners and then we have the option...

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We had trouble finding a mortgage as we had quite a bad credit rating but our broker managed to get a deal that was great for us as first timers. It was fixed for 2 years allowing us time to settle down to being homeowners and then we have the option of going elsewhere or negotiating a better rate. We have had no issues so far, an annual statement and they have been able to provide any information we've needed within a few days. A great option for those who can't get a mortgage 'on the high street'.