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Principality Building Society Reviews

Ratings based on 11 reviews Last review 5 days ago
4 / 5Great overall rating

The Principality Building Society, is a Welsh building society based in Cardiff. Smart Money People is the place for Principality Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Principality Building Society Reviews (11)

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3rd December 2017

Refused Mortgage

We had an issue over seven and a half years ago and our Mortgage Broker said Principality were a good lender and should have no problems. We passed our AIP no problems and were up front with our issue from many years ago and even showed the issue was...

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We had an issue over seven and a half years ago and our Mortgage Broker said Principality were a good lender and should have no problems. We passed our AIP no problems and were up front with our issue from many years ago and even showed the issue was resolved. Our credit score was good otherwise we would not have passed. We met all their lending criteria and they decided to turn us down. They would not even give a reason to the Broker why. What's the point in having a lending criteria and then move the goalposts? Really disappointed with them. We all make mistakes in the past and we addressed ours and have been clean for many years... just seems some lenders hold on to the past even though it was many years ago.

Hi just an update guys. I spoke to the Broker who spoke to a manager directly at Principality and after looking in to it, she agreed we did meet the criteria but was not able to overturn the decision. They have now amended their criteria so it doesn't happen again. Absolutely shocking from Principality.
Just to let you know I was able to get a Mortgage with another high street lender with a fantastic rate who didn't judge us on our past from seven years ago.

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9th April 2017

Efficient, simple to use with no fuss

I have been a customer of the Principality for a few years now with a Cash Isa and Instant Saver accounts and have found them to be very easy to contact and knowledgeable. Our nearest branch is open from Monday - Saturday, so it is fairly easy to...

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I have been a customer of the Principality for a few years now with a Cash Isa and Instant Saver accounts and have found them to be very easy to contact and knowledgeable. Our nearest branch is open from Monday - Saturday, so it is fairly easy to call in. The staff are friendly and easy to talk to about any banking issues that I may have.
I have never had a bad experience with them and recommend anyone to give them a chance.
The staff at the Principality are efficient and they explain exactly what their banking products do and how they work in plain, simple language without all the jargon for a quick sale.
The Principality does everything that you'd want a building society to do.

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2nd February 2017

Excellent., local customer service, always very helpful and friendly

I have had a principality building society acccount for many years and have always found them to be very personable and helpful towards any questions I may have. I am served as quickly as possible and they are happy to have a quick chat, which helps...

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I have had a principality building society acccount for many years and have always found them to be very personable and helpful towards any questions I may have. I am served as quickly as possible and they are happy to have a quick chat, which helps build rapport. They are professional In their approach. Also, the are a local company and I am proud to support a company that has its ethics and goals aligned with its customers.

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15th November 2016

I recommend the Promise Saver Account

I found opening the Promise Saver account very easy in the branch. They were able to deal with me without an appointment. The rate of interest was good at 1.00% compared to other banking institutions offering the same type of saver account. I...

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I found opening the Promise Saver account very easy in the branch. They were able to deal with me without an appointment. The rate of interest was good at 1.00% compared to other banking institutions offering the same type of saver account. I recommended this account to my Mum and son and they opened accounts also. Well worth a look.