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Protect Line: Life and Health Insurance Broker reviews

Name: Life and Health Insurance Broker
Rating: 4.92 (773 reviews)

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4.92

Based on 773 reviews, last reviewed 16th Oct 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Absolutely outstanding Spoke to two gents and they were both polite and they could be... Helped me get my life insurance set up and minumt payments a month to keep my kids w... Read more Reviewed on: 16th October 2022

Latest lowest rating:

1

Rejected I realise they're a broker to external insurance companies, but after wasting an hour on the phone I was rejected even for a £10 p/m insurance, so, it... Read more Reviewed on: 18th August 2022

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About this product

Protect Line provide a wide range of life insurance policies including critical illness, decreasing and increasing cover, level term and over 50s non-medical.

There's no fee for Protect Line’s services and they work with leading UK insurers to find and compare policies.

Reading Protect Line’s reviews will help you see what it’s really like to be a customer. If you’ve used Protect Line Insurance before, you can leave a review of your own and share your experience.

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Protect Line Life and Health Insurance Broker reviews (773)

Fast and easy

Well worth the time to speak to someone and makes it easyer Reviewed on: 19th August 2021

Great support

Excellent advice on the phone, friendly, professional, and a better price than I found online. Reviewed on: 18th August 2021

Experienced and polite advisors

I have Had the opportunity to speak to an advisor and she was absolutely lovely very understanding and professional Reviewed on: 18th August 2021

Definitely worthwhile

My experience with protecting was quick and friendly. Everything was explained so there was no confusion and I ended up with a policy that was perfect for my circumstances. Definitely recommend to anyone. Reviewed on: 18th August 2021

Amazing service

Great customer service and they really do find you the best deal for what you can afford, not only that they will find you the best deal on what you can afford each month and the give you all the information you need and feel confident that you understand what it all entails. Reviewed on: 18th August 2021

A very pleasant phone call

I was not looking forward to this call. I've been putting it off and I was dreading the lengthy questions. However, the first gentleman who contacted me (Cameron M) was very patient with me and understanding. He called back at times that suited me and when I missed a call, he called back completely understanding the hectic life of have two young children around that sometimes we don't get to the phone in time. Cameron then put me through to Brendan L. This gentleman managed to make life insurance fun?!?! He was up beat, professional and kind. He remained calm and patient when I either didn't hear clearly (due to line disconnections) or I wanted to change my choices. I was able to easily understand him and he clearly explained my options and the terms. All in all, i came away happy with the service i received and the life insurance that i now have. :) Reviewed on: 17th August 2021

Great service with a friendly customer focused team

Great team at Protect Line, helped me sort out Life Insurance with ease. Got me a great deal & all it took was a little time on the phone. Abbas & Emily were great to deal with. You should be very proud of them, they are an asset to the company. Keep up the good work 10/10 Reviewed on: 17th August 2021

Excellent service and help

Protect Line really helped me and my partner secure the right life cover for our family. We’ve always seen it as a minefield. They made it simple, fun and most of all understandable! Reviewed on: 13th August 2021

Great service

Easy, straight-forward service. Calls were always arranged for my convenience, and sales were never pushed. I felt listened to and the best options were suggested. I was also given time to reflect and evaluate my options, with no pressure to make quick decisions. Friendly, knowledgeable staff and a great, efficient service. I had a newborn baby at the time and was expecting the process to be chaotic and difficult but it was easy and stress-free. Reviewed on: 12th August 2021

Excellent personal service

Took time to explain options for me in simple language I could understand. Looked at multiple price differentials to see what suited my needs best. Made it quite straightforward. Very easy to talk to, very personable. Reviewed on: 11th August 2021

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