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Protectivity: Specialist Insurance reviews

4.91
Based on 1,452 reviews, last reviewed 7th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Our Protectivity specialist Insurance reviews can help you to find out what life as a Protectivity customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Protectivity Specialist Insurance reviews (1452)

Review of the Protectivity, Specialist Insurance:

Happy Customer

5
Great experience so far, not had any issues which has required customer service assistance (hence the neutral response), would recommend Reviewed on: 26th July 2024

Good product and service all round,great coverage an...

5
Good product and service all round,great coverage and definitely recommended for dog walkers like myself , easy set up and downloadable certificates for proof Reviewed on: 3rd October 2024

Great customer service

5
Easy to communicate with and helpful in answering questions Reviewed on: 3rd October 2024

Great cover , easy to navigate and value for money .

4
Great cover , easy to navigate and value for money .., I have been with protectivity for years Reviewed on: 3rd October 2024

New customer but easy to take out a policy online...

4
New customer but easy to take out a policy online Reviewed on: 3rd October 2024

Protectivity are a great company

5
Protectivity are a great company providing cheap but good insurance cover, been with them for 2 years now, I would recommend them to any one Reviewed on: 3rd October 2024

Easy access, quick response, helpful system and cust...

5
Easy access, quick response, helpful system and customer service Reviewed on: 3rd October 2024

No issues and very straightforward

5
No issues and very straightforward Reviewed on: 3rd October 2024

I’ve been insured with protectivity for years, my pr...

5
I’ve been insured with protectivity for years, my premium rarely goes up. When I needed to increase my cover it was no issue. I’ve got my husband covered by protectivity and recommended them to friends too Reviewed on: 3rd October 2024

Use the company every year.

5
Use the company every year. My policy covers many therapies and other services I offer. I have a varied business Reviewed on: 3rd October 2024

Great company

5
I haven’t had to claim yet so can’t comment anymore. Reviewed on: 3rd October 2024