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Protectivity: Specialist Insurance reviews

4.91
Based on 1,452 reviews, last reviewed 7th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

User-friendly insurance The Protectivity website and their different insurance offerings are easy to navigate and understand. I have recently renewed my policy, and I am very... Read more Reviewed on: 7th September 2025
Lucy R's avatar
Lucy R

Latest lowest rating:

1

Extra poor customer service , I will change this com... Extra poor customer service , I will change this company Reviewed on: 12th October 2024
Zsuzsanna Csokasi's avatar
Zsuzsanna Csokasi

About this product

Our Protectivity specialist Insurance reviews can help you to find out what life as a Protectivity customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

Protectivity Specialist Insurance reviews (1452)

Review of the Protectivity, Specialist Insurance:

Happy Customer

5
Great experience so far, not had any issues which has required customer service assistance (hence the neutral response), would recommend Reviewed on: 26th July 2024

I have always been very happy

5
I have always been very happy with the service provided by protectively and always recommend them to friends, family and new dog walkers! This will be my 5th year of being with them this month Reviewed on: 2nd September 2024

I have not had to use the service to get payment how...

5
I have not had to use the service to get payment however the prossess to registration was very easy Reviewed on: 2nd September 2024

I’ve used you guys for approximately three years now...

5
I’ve used you guys for approximately three years now and would not recommend going to anywhere else. I have received best quality customer service and insurance that I could have before and I am incredibly thankful for that. I will continue to get my insurance with you guys, this is due to the incredible value for money and coverage that I have received. Reviewed on: 2nd September 2024

Highly helpful and reasonable charges.

5
Highly helpful and reasonable charges. Reviewed on: 2nd September 2024

Clear and easy to arrange.

5
Clear and easy to arrange. Very helpful Reviewed on: 2nd September 2024

Just what I need for my business

5
I have not had to claim but the insurance is competitive & doesn’t go up much each year! I like getting the newsletter is informative Reviewed on: 2nd September 2024

Extensive cover at a great price.

5
Extensive cover at a great price. Peace of mind. Professional and informative. Reviewed on: 2nd September 2024

Excellent

5
Easy to use website and was very easy to set up insurance. Reviewed on: 2nd September 2024

Good telephone communication when having to clarify...

5
Good telephone communication when having to clarify my insurance needs. On another occasion I had to add another activity onto my existing insurance. This was swiftly done by the customer service telephone adviser. M Reviewed on: 2nd September 2024

The customer service is wonderful.

5
The customer service is wonderful. We get frequent updates on the latest updates or advantages. Reviewed on: 2nd September 2024