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Provident Insurance Reviews

Ratings based on 6 reviews Last review 1 week ago
2.33 / 5Average overall rating

Provident Insurance is a trading name of Covea, headquartered in Reading. If you’re looking for car insurance or breakdown cover, read on to see our communities Provident Insurance reviews. Regular customers comment on the level of customer service p...

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Provident Insurance is a trading name of Covea, headquartered in Reading. If you’re looking for car insurance or breakdown cover, read on to see our communities Provident Insurance reviews. Regular customers comment on the level of customer service provided, the cost of insurance, and anything else to do with their Provident Insurance experience! If you’ve already had a policy from Provident Insurance, please write a review of your own experiences to help others.

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Your Provident Insurance Reviews (6)

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12th November 2018

Never use again

Chose Provident as it was cheaper than Swinton who I was with originally. I now know that was a big mistake. I've rung Provident twice now about changes I'd like to make to my policy. I couldn't make any of them for some ridiculous reason or...

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Chose Provident as it was cheaper than Swinton who I was with originally. I now know that was a big mistake. I've rung Provident twice now about changes I'd like to make to my policy. I couldn't make any of them for some ridiculous reason or another. The only way forward is to pay the £55 cancellation fee and go back to Swinton who are always professional and helpful. Would never use Provident again.

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14th August 2018

Rip of fees

Got my car insured with PI with 9 years no claims on my car, had a small crash in my van so they put my insurance up by £90 on my car policy still having 9 years no claim. I wanted to cancel my policy They charge me £78 for just over 14 days cover, £...

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Got my car insured with PI with 9 years no claims on my car, had a small crash in my van so they put my insurance up by £90 on my car policy still having 9 years no claim. I wanted to cancel my policy They charge me £78 for just over 14 days cover, £55 cancelation and £59 cancelation for break down cover... why is my break down cover canceled when i have paid it in full for the year....... THIS WHY WE ALL HATE INSURANCE FIRMS will never use again

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22nd May 2018

They are rude and cannot change an adress over the phone

Called them to change my adress, after all the details, they wanted to sell me break down cover, I told them I will get back to them regarding the break down cover, After a month still got charged for my previouss adress! Ring them again and again and...

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Called them to change my adress, after all the details, they wanted to sell me break down cover, I told them I will get back to them regarding the break down cover, After a month still got charged for my previouss adress! Ring them again and again and was told I will get a call back, after days of frustiation called them again and told me they going to isue me a refund, The next day Margen called me and sayd I will be not isue with a refund anymore, Just better to look somwhere else they are cowboys

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8th March 2018

Asked to arrange the claim with 3rd party insurance company

A guy drove into my lane without looking, so called Provident with the details. Was asked by the Provident employee -Sammi- to contact other guy’s insurance company, otherwise they will charge me for claim. When called the other insurance company - t...

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A guy drove into my lane without looking, so called Provident with the details. Was asked by the Provident employee -Sammi- to contact other guy’s insurance company, otherwise they will charge me for claim. When called the other insurance company - they have treated the case in more professional manner. Provident made me feel guilty and requested the money, while other company actually advised on next investigation steps. Not a happy Cistomer, and will not renew with them.