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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.71
Based on 2,030 reviews, last reviewed 2nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Very poor dealing with claims. Very poor dealing with claims. Have raised a complaint and will escalate to the FOS to investigate. Reviewed on: 2nd January 2026
KM's avatar
KM
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About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2030)

A good company

4
Deal with claims promptly. Helpful on phone Reviewed on: 29th June 2020
Judi Vine's avatar
Judi Vine

Great cover.

5
Great prices for the level of cover you chose Reviewed on: 29th June 2020
Julie Close's avatar
Julie Close

Great value for money and excellent customer service

5
The policy provided to us for our tabby cat is really affordable and gives us a great sense of security that we are covered should anything ever happen. Reviewed on: 29th June 2020
CourtneyK's avatar
CourtneyK

Excellent service and advise

5
I switched providers to Purely Pets, received good advise and a really competitive quotation - Thank you Reviewed on: 29th June 2020
PompeyPete's avatar
PompeyPete

Great Product for a Great Price

5
Great product for a great price. Easy to set up and simple Reviewed on: 29th June 2020
Mark Winstanley's avatar
Mark Winstanley

Grrat provider

5
great product at a great price. The customer service is great as well Reviewed on: 29th June 2020
scott's avatar
scott

Great experience

5
I have claimed though purely pets a few times they have always helped me with my issues and are very professional and understanding Reviewed on: 29th June 2020
Jade's avatar
Jade

reassure us

5
only claimed once and that went well Reviewed on: 29th June 2020
Reg Burns's avatar
Reg Burns

Great Pet Insurance

5
Clear, easy to set up and good value for money insurance Reviewed on: 29th June 2020
Christine Doran's avatar
Christine Doran

Excellent

5
Great cover., would not hesitate to recommend to friends. Reviewed on: 29th June 2020
Brian Porter 's avatar
Brian Porter

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