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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.71
Based on 2,030 reviews, last reviewed 2nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Very poor dealing with claims. Very poor dealing with claims. Have raised a complaint and will escalate to the FOS to investigate. Reviewed on: 2nd January 2026
KM's avatar
KM
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About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2030)

FANTASTIC PET INSURANCE

5
My two MINIATURE SCHNAUZERS ARE BOTH INSURED BY PURELY PETS, AND VERY REASONABLY. PRICED. RECOMMENDED. Reviewed on: 26th July 2019
Pauline O'Brien's avatar
Pauline O'Brien

Purely Pet Professionals

5
Very easy to talk to, not put on hold for a long time & kept updated Reviewed on: 26th July 2019
Heather's avatar
Heather

Great cover

5
Easy to sign up to and great service Reviewed on: 26th July 2019
kevin duffield's avatar
kevin duffield

Pet passed away

5
Very slick processing of the claim and the sensitivity that was shown in dealing with our loss Reviewed on: 26th July 2019
Graham Dunwell's avatar
Graham Dunwell

Great price and great cover

5
Easy to get a quote, competitive prices. Reviewed on: 26th July 2019
Helen Laurent's avatar
Helen Laurent

Ease of getting Cover

4
As A new customer it was effortless to navigate there website and choose the cover requited for us. Reviewed on: 26th July 2019
robert's avatar
robert

Nice to business with

4
Great company to deal with and no complications. Reviewed on: 26th July 2019
Freddie Parkinson's avatar
Freddie Parkinson

Very helpful

5
Very very good value and I don’t feel ripped off. Reviewed on: 26th July 2019
Lynn 's avatar
Lynn

exceptional service

5
User firendly, understanding and helpful Reviewed on: 26th July 2019
Richard Kingsley's avatar
Richard Kingsley

pet insurance for pets

5
Very easy to arrange compare and manage my pet insurance and a good level of cover. Reviewed on: 26th July 2019
Alex Mason's avatar
Alex Mason

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