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Purely Pets: Pet Insurance reviews

4.67
Based on 2,023 reviews, last reviewed 5th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

great value After comparing many pet insurance, I found purely pets has the best value and review with online vets available. Reviewed on: 4th September 2024
TOM's avatar
TOM

Latest lowest rating:

1

10 weeks to respond and only paid £200 of £600 claim I was a customer for 3 years. I made a claim in August 2024 and it took them 10 weeks to assess it and they only did that after I made a formal compla... Read more Reviewed on: 5th November 2024
Kathryn's avatar
Kathryn

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2023)

Great

5
Very easy to deal with. Less costly than the well known companies but just as good. Reviewed on: 10th July 2019

Ben & Buddy

5
I have a 3 year old moggie and a 2 year old begale, I am very happy with the customer service and think we will have a life long contract with purley pets. Reviewed on: 10th July 2019

Z

4
Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz Reviewed on: 10th July 2019

Great service

5
Had to claim for my dog following a vet visit after eating something he shouldn’t have. The process to put my claim in was simple Reviewed on: 10th July 2019

Outstanding service

5
Our kitten broke her leg, which was very upsetting and stressful. Purely pets were super and very supportive when I called them. They sorted all payments to the hospital etc and took that stress completely away from us. Would highly recommend. Reviewed on: 10th July 2019

Excellent product

5
Very high level of cover at an extremely competitive price Reviewed on: 10th July 2019

Pet tastic

5
I am very happy with the comprehensive cover offered at a very competitive rate. The communication and the ease of purchasing the policy was also very good. Thank you Reviewed on: 10th July 2019

Amazing insurers

5
I've had to claim 3 or 4 times with Purely Pets after having a rather poorly kitten. They made everything so easy from filling in the forms to having communication every step of the way. Amazing work!! Reviewed on: 10th July 2019

Very good company

5
Had to call to query the policy, received a great service with friendly people to help Reviewed on: 10th July 2019

Very good

5
Fantastic customer service and very quick. Reviewed on: 10th July 2019

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