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Purely Pets: Pet Insurance reviews

4.66
Based on 2,027 reviews, last reviewed 10th Apr 2025
100% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

They always honoured our claims We had a policy that was risk share - 20% paid by us and 80% by purely pets. Our dog developed several illnesses including thyroid cancer and pancreas... Read more Reviewed on: 10th April 2025
John T's avatar
John T

Latest lowest rating:

1

SAVE YOUR MONEY - GO ELSEWHERE I pay £924 a year in premiums, NEVER CLAIMED before (he's 11). My dog had an Op was only £800 and they won't cover it as my pet didn't go for yearly c... Read more Reviewed on: 11th February 2025
gemma's avatar
gemma

About this product

Finding a comprehensive insurance policy to protect your pet is important. But, finding a reputable provider is equally as vital. We collect Purely Pets pet insurance reviews to help you make an informed decision about your next provider.

Purely Pets offers insurance policies for cats and dogs, with a multi-pet discount available too. Choose from a flexible range of cover options, with 15 different levels available with the Lifetime policy. Purely Pets has no maximum age limit, so even senior pets can find a policy suited to their needs. With a range of options to choose from, it can be helpful to learn about the firsthand experiences of others.

If Purely Pets sounds like the right provider for you, discover more about its policies by reading our reviews. Find out which level of cover policyholders chose and how satisfied they have been with the protection it provides. Learn what policyholders say is the biggest benefit of a Purely Pets policy. Comparably, find out if there are any downsides potential customers should be aware of. Read our Purely Pets pet insurance reviews today.

If you’ve had a pet insurance policy with Purely Pets, write a review to help others find their perfect provider. Tell us what animal you have insured and which policy you chose. Have you been satisfied with the service you have received? Have you had to make a claim on your policy, and if so, how well was it dealt with? Would you recommend Purely Pets to family and friends? Would you renew your policy with the provider? Whether good or bad, write an honest Purely Pets pet insurance review today. Together, we can help people like you make better financial decisions.

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Purely Pets Pet Insurance reviews (2027)

Fantastic service

5
I have been with Purely Pets for 3 years and the customer service is excellent and when we had to make a claim it was fast and no quibble Reviewed on: 10th July 2019

Brilliant

5
Great and east company to deal with Reviewed on: 10th July 2019

Great service

5
Had to call Purely Pets for a renewal quote and the advisor was brilliant - I challenged him on the price and he was able to offer me a better deal! Reviewed on: 10th July 2019

good service

4
this company dealt with my 'pet claim' very efficiently and fast. also offer a very fairly priced pet insurance that covers the pet as they get older as well. Reviewed on: 10th July 2019

Great

5
Very easy to deal with. Less costly than the well known companies but just as good. Reviewed on: 10th July 2019

Ben & Buddy

5
I have a 3 year old moggie and a 2 year old begale, I am very happy with the customer service and think we will have a life long contract with purley pets. Reviewed on: 10th July 2019

Z

4
Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz Reviewed on: 10th July 2019

Great service

5
Had to claim for my dog following a vet visit after eating something he shouldn’t have. The process to put my claim in was simple Reviewed on: 10th July 2019

Outstanding service

5
Our kitten broke her leg, which was very upsetting and stressful. Purely pets were super and very supportive when I called them. They sorted all payments to the hospital etc and took that stress completely away from us. Would highly recommend. Reviewed on: 10th July 2019

Excellent product

5
Very high level of cover at an extremely competitive price Reviewed on: 10th July 2019

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