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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.42
Based on 2,031 reviews, last reviewed 26th Jun 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Don't bother! They don't pay out! Wish I had read reviews before signing up with these complete charlatans! Submitted a claim for £337.50 for an emergency out of hours appointment for... Read more Reviewed on: 26th June 2026
Paul N's avatar
Paul N
Visit provider site Read all reviews Write a review

About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2031)

Great price and efficient service

5
Quick communication in line with my preferences and a great price point for cover offered - I’m not always easy to please but no complaints thus far… Reviewed on: 15th July 2021
beckyallen76@hotmail.co.uk's avatar
[email protected]

Trustworthy.

4
Feel safe with insurance against big bills. Reviewed on: 15th July 2021
Reg Burns's avatar
Reg Burns

Nice!

5
Recently start my insurance,happy with ! Reviewed on: 15th July 2021
Nicoletta balan's avatar
Nicoletta balan

Great Service

5
From getting a quote to confirming the policy was very simple good price for the package I took I now have both my dogs insured with you Reviewed on: 15th July 2021
Steve Howe's avatar
Steve Howe

Fab company

5
Not had to claim but very easy to take out policy and competitively priced Reviewed on: 15th July 2021
Emma Roberts's avatar
Emma Roberts

Very friendly and a quick and easy switch

5
Thankfully, I have not had any reason to get in touch with Purely Pets to make a claim! But I recently switched to them from another provider and they were super helpful and really friendly on the phone. They answered all of my questions and I felt confident knowing my dog is covered fully to suit my needs. Would highly recommend! Reviewed on: 15th July 2021
Nicola 's avatar
Nicola

Good so far

5
Easy to set up. Understandable options etc Reviewed on: 15th July 2021
Natalie Franks's avatar
Natalie Franks

Recommend

5
Hopefully I will never have to make a claim but the security the policy provides is very welcoming. Reviewed on: 15th July 2021
Richard Dolinski's avatar
Richard Dolinski

excellent

5
Reasonably priced. Recent claims dealt with easily & fully. Reviewed on: 15th July 2021
H21's avatar
H21

Positive experience

5
Good customer service, happy that my little dog is protected byPurely pets Reviewed on: 15th July 2021
Claire's avatar
Claire

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