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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.70
Based on 2,029 reviews, last reviewed 24th Oct 2025
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Rebranded and didn't receive paper renewal notice. Rebranded and didn't receive paper renewal notice. Policy for £4000 with a £200 excess (all you could get for senior dogs) increased to £2400 that was... Read more Reviewed on: 24th October 2025
Claire Burns's avatar
Claire Burns
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About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2029)

Fab Price for fab service

5
Fortunately have not had to claim yet, but very impressed with what I have seen so far!!! Reviewed on: 15th July 2021
Melissa's avatar
Melissa

Very very helpfull

5
Great insurance prices very very helpfull with claim process have beem with them for 2 years would recommend using. Reviewed on: 15th July 2021
Nigel Stroud's avatar
Nigel Stroud

Great competitive prices

5
I compared so many quotes for pet insurance and this was one of the most competitive. Provides regular, informative newsletters. Reviewed on: 15th July 2021
S J's avatar
S J

Quick straight forward process

5
Much cheaper than other providers of the same services, plus monthly newsletters filled with tips and advice that can be very informative, especially to inexperienced owners. Reviewed on: 15th July 2021
Harnam's avatar
Harnam

Good price

4
Good value , but havent had to use yet and only been customer for 6 months. Customer service quick to respond when I had questions Reviewed on: 15th July 2021
Stephanie Ann's avatar
Stephanie Ann

Great Insurance for my best pal

5
I have the premium insurance for my tom cat and it is more than worth it, he gets into scrapes all the time and I've never had any issue with Purely Pets, even at the height of covid when he got hurt in a fight the system was easy to use and pretty darn quick! Reviewed on: 15th July 2021
VV's avatar
VV

fab pet site

5
Easy going website, tells you the best cover for your pet Reviewed on: 15th July 2021
Julie Hall's avatar
Julie Hall

PURELY FABULOUS

5
When looking for advice for my pet Labrador simply call up PURELY PETS and be put through to a knowledgeable veterinary nurse who answered and recommended what action to take to my query. Thank you Purley Pet's Reviewed on: 18th September 2020
Bill Mcgill's avatar
Bill Mcgill

Great customer service

5
Great customer service. Affordable prices. Reviewed on: 17th September 2020
Tessa De Weghe's avatar
Tessa De Weghe

Great value for money

5
My previous insurance provider has doubled the premium every year for the last 3 years. Purely Pets were miles more affordable. Reviewed on: 17th September 2020
Claire 's avatar
Claire

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