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Purely Pets: Pet insurance reviews

View other Purely Pets products
4.37
Based on 2,031 reviews, last reviewed 26th Jun 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
10%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Reliable and Efficient When submitting a claim they were efficient and dealt directly with our vets on our behalf, making it a pain free process for us. Reviewed on: 5th September 2025
Lynsey Taylor's avatar
Lynsey Taylor

Latest lowest rating:

1

Don't bother! They don't pay out! Wish I had read reviews before signing up with these complete charlatans! Submitted a claim for £337.50 for an emergency out of hours appointment for... Read more Reviewed on: 26th June 2026
Paul N's avatar
Paul N
Visit provider site Read all reviews Write a review

About this product

Purely Pets offer policies to cover dogs and cats.

Purely Pets offer 15 levels of lifetime cover so you can choose a pet insurance policy that best suits your budget and requirements. You can get a quote and manage your policy online. Purely Pets can make claims payments directly to your vet.

Purely Pets pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Purely Pets before, you can also leave a review and share your experience.

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Purely Pets Pet insurance reviews (2031)

A**** pet insurance

5
The best pet insurance around, I couldn’t ask for any better for my little fur babies Reviewed on: 29th June 2020
Lindsay's avatar
Lindsay

Good insurance cover great price

3
Good communication and great level of cover for the price I paid Reviewed on: 29th June 2020
Michelle's avatar
Michelle

Perfect purely pets

5
Lovely staff, very helpful. Sorted insurance in minutes. Website so easy to use, account information all there when needed. Have already recommended to friends. Reviewed on: 29th June 2020
Martin Potts's avatar
Martin Potts

Best insurance experience

5
Generally I lithe insurance companies but Purley Pets went above and beyond to help me process my claim and get it finalised. Very pleased. Reviewed on: 29th June 2020
Susan's avatar
Susan

Fantastic.

5
Everytime I've been required to use my insurance for my dogs the process has been handled in professional manner. Eager to help staff!! Reviewed on: 29th June 2020
Paul Tait 's avatar
Paul Tait

I've only been with you for 2 months

3
Not been with you long enough yet but I really liked your terms for my dog's insurance. Thanks Reviewed on: 29th June 2020
Gordon Robb 's avatar
Gordon Robb

My poorly dog

5
We had to take 9yr old cocker spaniel to have a lump cut out from his chest. The vets were great and the lump proved to be non ,cancerous, purely pets dealt with all claims in a very quick and professional way ,many thanks Reviewed on: 29th June 2020
R Smithson's avatar
R Smithson

Happy healthy dog

4
I have not needed to make a claim yet but I am sure that if I do I will be happy with the service provided. Reviewed on: 29th June 2020
Cookue's avatar
Cookue

Excellent, efficient service

5
I made a claim last year after my dog was suddenly taken poorly and it was dealt with efficiently and directly with the vet and I didn't have to worry at all. I paid the excess and Purely Pets looked after the rest. Reviewed on: 29th June 2020
Patricia Powell's avatar
Patricia Powell

Easy to get a quote

5
Good value and easy to follow instructions Reviewed on: 29th June 2020
Mike Goodman's avatar
Mike Goodman

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