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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ratesetter

I have not had much reason to engage with customer service team which in itself is great. But have always been happy with the service Reviewed on: 11th June 2020

Rate setting

Really good company. Had no problems with them at all. Reviewed on: 11th June 2020

Easy and really useful

I found Ratesetter so easy to use. It was super quick and did everything I needed. Will be using again. Superb. Reviewed on: 11th June 2020

Quick and easy to apply and very attractive interest margin at the time

Really easy to apply, very competitive rates and good communication, could ask for nothing more from a loan company Reviewed on: 11th June 2020

Great rate and friendly team

I took out a loan with ratesetter to pay off the last of my wedding. Really reasonable rate, friendly team and responsible lenders. I would recommend them to friends or family Reviewed on: 11th June 2020

Excellent

Quick easy and excellent service from start to finish. Reviewed on: 11th June 2020

Easy, quick, stress-free.

Whether it's a little loan or for something larger, very happy with RateSetter, great communication, easy application process - all stress-free which is what we all need. Reviewed on: 11th June 2020

A life changing loan

As a single mum trying to make a new start in a new city Ratesetter gave me the chance to make the home I wanted for me and the children. Getting the loan was hassle free, and quick and easy to organise. Reviewed on: 11th June 2020

Great rate and simple process

The rate I received through Ratesetter was very competitive and the whole process from application to receiving the money was quick and easy. I recommend them to all my family and friends. Reviewed on: 11th June 2020

efficient and easy

Really simple application process. Quick decision, money paid into my account within days. Online platform is easy to use, with the options to make overpayments! Would recommend! Reviewed on: 11th June 2020

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