Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

very reliable and prompt service

ratesetter has been reliable and good in dealing with my request Reviewed on: 11th June 2020

Ratesetter

Very efficient service - have used several times and would recommend and use again. Reviewed on: 11th June 2020

Excellent customer service and great lender!

I was after a lender that suited my needs and RateSetter was there to help! The customer service has been excellent from day one! Would highly recommend to friends and family. Thankyou! Reviewed on: 11th June 2020

Best experience

I have always had great customer service and i have always had polite interactions with ratesetter members of staff Reviewed on: 11th June 2020

loan

Very fast service and good interest Reviewed on: 11th June 2020

Much needed help for my business start up!

Very efficient service! I received my loan the very same day with no faff. The money I received was timely and helped my business. The repayments are good and cost-effective! Thank you rate-setter Reviewed on: 11th June 2020

Efficient, no fuss lending.

Loan arranged quickly, a simple, honest, no fuss service. Excellent! Reviewed on: 11th June 2020

Great and Efficient

It was quick, fast and very user friendly Reviewed on: 11th June 2020

I had a nice experience.

Over the call centre, they’re very responsive and help you with information whenever you need., Reviewed on: 11th June 2020

Highly recommend

I would highly recommend RateSetter. Their rates are very competitive and the whole process was smooth and stress free. I would use them again if needed. Reviewed on: 11th June 2020

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.80 from 39 reviews
Personal Loan
from Novuna Personal Finance 4.87 from 359 reviews
Loans
from Vanquis 4.92 from 1253 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub