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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great website great customer service

Since using rate setter I have nothing but good experiences with the website and customer services I would recommend rate setter to friends and family and I will continue to use your services Reviewed on: 11th June 2020

Good

Not much functionality on the website Reviewed on: 11th June 2020

Nice and great help

On needy time they help me and i sort my problem out Reviewed on: 11th June 2020

Excellent Service

Everything was so good about Ratesetter Reviewed on: 11th June 2020

Great company

I have had a couple of loans with rate setter now and I find them much easier than banks with extremely competitive rates. Would highly recommend. Reviewed on: 11th June 2020

Easy to apply

Hassle free loans easy to apply and fair rates. Reviewed on: 11th June 2020

Easy great service

Very quick and efficient service very easy to understand information and some of the best rates around could not be happier. Reviewed on: 11th June 2020

Helpful Company

Helpful customer services and a great website. Easy to access information and any issues quickly resolved. Reviewed on: 11th June 2020

It was nice and easy taking a loan from RateSetter

From the online application to the money in my account it was very easy straight forward! Thanks guys Reviewed on: 11th June 2020

Very quick all online

very quick with responses and no need for phone calls all online and money in account within days ☆☆☆☆☆ Reviewed on: 11th June 2020

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