Smart Money People Logo
Go to business site
Share this page
Link copied

RateSetter: Loans reviews

View other RateSetter products
4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

RateSetter Loans reviews (14024)

Quick easy to use service

4
The provided service was easy to use, quick and and all contact with customer services was polite and professional. Reviewed on: 11th June 2020
Scott's avatar
Scott

Great service all the time

5
Quick and friendly service. Good services and options available and a lot of support when needed Reviewed on: 11th June 2020
Joseph's avatar
Joseph

Highly recommended lender

5
The whole process was quick and easy to apply and set up the loan. The rate was fantastic and I had the decision and funds in no time at all. I recently increased my payment and that was hassle free. Speaking with an agent online he talked me through the process and facilitated my request. I can’t recommend them enough Reviewed on: 11th June 2020
Nelly's avatar
Nelly

Excellent service

5
Managed to borrow the money I needed at a great rate, would definitely recommend :) Reviewed on: 11th June 2020
Lewis Parker's avatar
Lewis Parker

Very attainable without the crazy APR rates!

5
I used rate setter as my first time loan provider and they were offering by far the best rates and repayment costs then anyone else in the market. Super easy to work through and very clear when it comes to terms of the loan agreement! Reviewed on: 11th June 2020
Tate's avatar
Tate

Excellent service

5
Fantastic, hard working, helpful staff Reviewed on: 11th June 2020
Ikram Khan's avatar
Ikram Khan

Great service great help

5
Applied for the payment to get a vehicle while mine was written off. All done with ease and. Very simple no exorbitant rates and friendly service Reviewed on: 11th June 2020
Mike's avatar
Mike

Very impressed

5
I'm very impressed with the way my loan has been handled with rate setter. Keep up the great service Reviewed on: 11th June 2020
Mark Russell's avatar
Mark Russell

Quick easy affordable

5
Very quick to respond and everything is there Infront of you so no hidden costs. Reviewed on: 11th June 2020
Sam k 's avatar
Sam k

First class service

5
Helpful and supportive throughout! Reviewed on: 11th June 2020
Laurence 's avatar
Laurence

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from RateSetter?

  • Car Finance

    from RateSetter 4.96 from 308 reviews
    RateSetter
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill