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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent

Can't fault Ratesetter all. Especially appreciate there easy to use website to see here you're up-to. Reviewed on: 11th June 2020

Superb

I was struggling for money as my company were also struggling to pay weekly for a good few months. I came across ratesetter and read a few reviews which quickly made my mind up, having been accepted and completed a loan with them, I was told a few months later that if needed I could apply for another after a certain time. Very easy going company it seems, no hassle for me nor from them. Have recommended to a few friends if in need, go to ratesetter. Reviewed on: 11th June 2020

Reliable, quick and efficient.

Ratesetter is great if you need a small loan quick to cover an unforeseen expense . It is quick, easy to apply and you get the funds quickly into your account. They do not lend you more than you can afford to pay back, so you do not need to worry about overwhelming debt. Reasonable monthly payments. Reviewed on: 11th June 2020

Easy to use!

Easy to navigate website. Shows exact timeline of your payments and what you are owe! One stop shop Reviewed on: 11th June 2020

very easy

Found using Ratesetter to be very easy and a great company in general. Reviewed on: 11th June 2020

Quick and easy

getting an answer from Ratesetter was so quick and easy at a very low interest rate I will always try Rateseter before any other lender and would recommend Reviewed on: 11th June 2020

Easy to access but at a cost

It was great that I was able to get a loan as it fixed a difficult position but the fees and interest are incredibly high. It was definitely a last resort option Reviewed on: 11th June 2020

Setting up a loan

I was able to set up the loan online with no problems and received my loan within a couple of days Reviewed on: 11th June 2020

Effortless and quick

I applied for the loan thorough ClearScore and from searching eligibility to receiving the funds in my bank account was quick and efficient. They also provided the best rate for me so, co complaints here. Reviewed on: 11th June 2020

None judgmental, professional service

When I received my loan from Ratesetter, I was going through a difficult financial time due to circumstances out of my control. Having to leave a DV situation and start from scratch, my credit rating disappeared over night and I had to continue to support my children alone. I took out this loan to consolidate my debts. I had been refuse everywhere else even though I never missed any payments and had a good history with the bank. Ratesetter set out my payment plan from the start (this didn't change after I was accepted) the payments are manageable and the length is short, so I could see and end to the repayments. The website is easy to use and well set out. I have during my repayment time recommended Ratesetter to my friend who applied for a loan to help with funding her wedding. She was also really happy with the service. Thank you Ratesetter! I would certainly consider using this company again. Reviewed on: 11th June 2020

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