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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

RateSetter is a responsible and reliable lender

Simple application and fast response. Flexible payment and good interest rate and reliable. Reviewed on: 11th June 2020

Affordable interest rates

Getting small amount for good rates Reviewed on: 11th June 2020

Easy to use and low interest

It was easy to work out the best term for a loan and low interest. The money was in my account within about 24 hrs I think. Would use Ratesetter again if I needed to. Reviewed on: 11th June 2020

Well looked after.

I was very happy with how I was treated all the way through my loan application and would go again to the people who put me at my ease. Reviewed on: 11th June 2020

Quick and easy

Ratesetter have been brilliant. Any addition information I needed was easily accessible. Good rates and a fast reliable service. Reviewed on: 11th June 2020

Great experience

It's one of the best lenders. They approved my application in no hassle and just in the time where i was desperate. I recommend to all my friends in need. Reviewed on: 11th June 2020

Awesome!

Very reliable, had many loans from ratesetter over the years! Always decent interest rates! Reviewed on: 11th June 2020

Easy convenient and hassle free

A very easy process, can all be done online. Can follow your account through your login, and were very good to deal with, with competitive rates Reviewed on: 11th June 2020

Brilliant lender

I have been really happy with my experience with ratesetter. The interest rate was very good on the money I borrowed. The website is very easy to use and I have been more than happy with the service I received! Reviewed on: 11th June 2020

Brillant easy to use

Very professional company one that I can highly recommend. Very easy to deal with. Reviewed on: 11th June 2020

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