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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic no hassle service

Absolutely brilliant service, so easy to apply online and pretty decent repayment rates. I used RateSetter to set up my mobile car repair business and we are now one year later absolutely flying, the loan Ratesetter provided has allowed me to support my young family in a way I could of only dreamt of a few years ago! Top marks from me. Would highly recommend Reviewed on: 11th June 2020

Brilliant

Brilliant brilliant Brilliant brilliant Reviewed on: 11th June 2020

Great service

Can’t fault the service from RateSetter, fast, efficient and really clear communications. I don’t think I would go anywhere else in future. Reviewed on: 11th June 2020

Just great.

Easy to set up, very hassle free. Reviewed on: 11th June 2020

Straight forward to deal with ...plus lowest rate out there

No stress or hassle to deal with Reviewed on: 11th June 2020

Best rate going

Easy to set up and received our load quickly, would highly recommend Reviewed on: 11th June 2020

Quick Lone

Very quick useful loan You can trust and a nice payment method thank you very much for that Reviewed on: 11th June 2020

Great experience

Easy to use and very reliable. Able to pay back early without any extra costs. Would 100% recommend! Reviewed on: 11th June 2020

Exceptional

I have over the last few years used Rate Setter and would not use any other company. Clear terms of borrowing, and easy to top up if needed. Reviewed on: 11th June 2020

decent company

Had some issues paying gave me plenty of options Reviewed on: 11th June 2020

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