Smart Money People Logo
Go to business site
Share this page
Link copied

RateSetter: Loans reviews

View other RateSetter products
4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

RateSetter Loans reviews (14024)

Easy peasy

5
Good rates and easy to deal with! Reviewed on: 11th June 2020
Dan hall-galley's avatar
Dan hall-galley

Great Experience

5
Using rate setter to help get my finances in order was one of the best decisions I have ever made. The whole process from applying to receiving the loan has been great and I would have no issue recommending them or using them again myself in the future. Reviewed on: 11th June 2020
Darren Birch 's avatar
Darren Birch

Excellent engagement and customer experience!

5
I have used Ratesetter for about 4 years now. I have been highly impressed by ease and clarity of information, be it on the web page or when calling them. Reviewed on: 11th June 2020
Astro C's avatar
Astro C

Great customer service

5
Rate setter have been the best company be far I have used, they could not do enough to help and great low rates of interest. Reviewed on: 11th June 2020
Matt's avatar
Matt

Easy and hassle free

5
Very easy to get a quote and receive the loan, no issues with them at all. Also easy to pay chunks off early Reviewed on: 11th June 2020
Th2020's avatar
Th2020

Excellent Service

5
Excellent fast hassel free service highly recommended Reviewed on: 11th June 2020
Butts's avatar
Butts

Great easy company to deal with

4
used ratesetter few times and they have always been great to deal with Reviewed on: 11th June 2020
martin's avatar
martin

Rate setter are first class

5
The service I have received from eater setter has been first class. I have used them now for 3 years and found them very competitive and straight forward to deal with Reviewed on: 11th June 2020
AEOO's avatar
AEOO

They do what they say they will

5
I have had a good experience with Ratesetter, the website is simple to use, rates were the keenest at the time and although I have had limited occasions where I have needed to get in touch, they have been quick to reply on all occasions. Do recommend them if you need a loan etc! Reviewed on: 11th June 2020
Coldwarwarrior01's avatar
Coldwarwarrior01

Never had any issues

4
Good customer service and very responsive. Reviewed on: 11th June 2020
Dave Barfoot's avatar
Dave Barfoot

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill