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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
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0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Quick and very good service.

5
Ratesetter is very good and very reliable 10/10 would recommend to anyone,would definitely use again if i needed to. Reviewed on: 11th June 2020
steven young's avatar
steven young

Fantastic Service

5
I've used ratesetter a couple of times for personal loans. The website is so easy to navigate and the customer service is great. You either get a quick decision or regular updates on how an application is progressing. Reviewed on: 11th June 2020
Adam Phillip Rayner's avatar
Adam Phillip Rayner

Ratesetter

5
Very good experience good website able to see live info about payments and settlement figure Reviewed on: 11th June 2020
Lewis's avatar
Lewis

Lifesavers!

5
RateSetter was so simple and easy to use at a time when I really needed some help. They have been great throughout the duration of my loan and didn’t feel scary whatsoever, as some loans/lending can feel! Reviewed on: 11th June 2020
Lauren's avatar
Lauren

Good and easy to use

5
Easy instructions for application and quick response Reviewed on: 11th June 2020
Simon's avatar
Simon

Excellent finance Company!

5
Rate setter are a great transparent finance company that keep their customers well informed with user friendly interface and service. I have had an excellent experience with rate setter. Would highly recommend. Reviewed on: 11th June 2020
Donna 's avatar
Donna

By far the best one out there!

5
I've been using Ratesetter for the last three or four years, and I love it. The process of requesting a loan, is easy, but thorough. So you feel comfortable borrowing from them. And with the added lending ability, means that you can invest in people through the company, Giving back, what they gave you. Its an amazing business structure!! Gary, Portsmouth. Reviewed on: 11th June 2020
Gary's avatar
Gary

Ratesetter

5
Excellent customer service . Would recommend to others Reviewed on: 11th June 2020
Greg's avatar
Greg

What you need

5
They are honest and open about all charges, have very competitive rates, the process is quick and seemless. All that you would want. Reviewed on: 11th June 2020
Ben's avatar
Ben

Out of this world.

5
Well I needed a loan,& without hesitation ratesetter was there to help me out.money was in my bank straight away,absolutely no problems at all. 100% would recommend. Thank you ratesetter. Reviewed on: 11th June 2020
John owen Billingham 's avatar
John owen Billingham

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