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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic

Having looked at various loan options, i came across Ratesetter and the whole experience from start to finish was so easy and a very quick decision with fantastic rates. 5 STARS Highly recommend. R.Burns very satisfied customer. Reviewed on: 11th June 2020

Fantastic service thank you!!!

Rate setter is an easy to use loan platform which I found very helpful on several occasions with easy website access and quick response time when applying for a loan. Thank you RateSetter I am n will continue to use you :) Reviewed on: 11th June 2020

Very pleased with their services

Fair rates, very good service. It's my first loan with them and i am very pleased with their service. Also there is an opportunity for investing with them Reviewed on: 11th June 2020

Fast, efficient loan

Rate setter offered me a market leading Loan rate to consolidate debts and have helped me get back on my feet. The loan was painless to apply for and the funds delivered super quick. Top class! Reviewed on: 11th June 2020

Good service

Excellent customer service and good rates on loans. Reviewed on: 11th June 2020

Easy Peasy

Receiving my loan was fast and easy. Never had any trouble with my payments. Overall, just a simple and smooth company to deal with. Reviewed on: 11th June 2020

Good company

Easy to set up competitive rates and good tracking on website Reviewed on: 11th June 2020

Reliable and easy to set up

Ratesetter has been really good to me, was really easy to set up and haven't had any problems whatsoever. I used them to help me pay off my credit card debt and their customer services team have always been quick to respond if I had any questions. I recommend :) Reviewed on: 11th June 2020

Quick, Competitive and highly recommended

RateSetter proved to be thorough with there process of ensuring the loan was affordable but also process efficient not get an answer out quickly without making me jump through lots of hoops......easy to deal with and happy to recommend them. Reviewed on: 11th June 2020

Super helpful and efficient

I have nothing bad to say about Ratesetter. They were very efficient with my loan and the process since has been simple. Reviewed on: 11th June 2020

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