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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

Really quick and easy to set up, and online portal is easy to check your payments. Reviewed on: 11th June 2020

Brilliant

No problem at all well organised affordable Reviewed on: 11th June 2020

Ratesetter are highly professional and a great loan compnay

I have had a loan for 2 years and have always found them professional and helpful Reviewed on: 11th June 2020

Extremely Helpful With No Fuss

I decided to use RateSetter to help with my home renovations after being recommended the company by friends. The application process was very easy and quickly reviewed. RateSetter are clearly expert lenders who listen to their customers and offer the highest quality of service. Reviewed on: 11th June 2020

Brilliant company

I have used Ratesetter for the last few years. They are great. Really easy to contact and friendly staff. Always happy to help and adjust to what you need. Reviewed on: 11th June 2020

Easy to set up and good rate

It was easy to apply on their website, got good rates and I can make extra payments. Reviewed on: 11th June 2020

Helping hand

I was down in the dumps as i was in debt, didnt think i could get a loan but managed to get one, ive now consolidated all my debts and have a lot less to worry about Reviewed on: 11th June 2020

Simple

Very good provider, easy to navigate website, simple application, quick response, great service Reviewed on: 11th June 2020

Good

Easy process and no hassle. Can recommend Reviewed on: 11th June 2020

Great Service, excellent products, winning idea.

I really like the idea of peer to peer lending. The whole process seems less adversarial and more human than dealing with banks. A very good company with excellent products and a strong consumer focused ethos. Reviewed on: 11th June 2020

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