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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick , easy , manageable

Quick easy and manageable. Easy to keep a track of your money Reviewed on: 11th June 2020

Excellent prompt service

I took out a loan for a car. Every part of the process was easy, clear and quick. Cheapest rare around. Money in account within a few hours. No big penalty for early settlement. Great service and would highly recommend Reviewed on: 11th June 2020

Simple, reliable, friendly

When i applied, they made me feel very welcome. Explained everything I asked in great detail. A very understanding company and the staff are excellent. Would definitely recommend to anyone. Reviewed on: 11th June 2020

Easy, simple, repayable loans.

Im currently paying off a loan and have not had any issues in doing so, I was even able to change my repayment dates very easily. Reviewed on: 11th June 2020

Ratesetter

Quick efficient service, easy to follow website and instructions Reviewed on: 11th June 2020

Great service

Easy to apply and quick decision You can login and keep a track of what u owe. Would definitely recommend Reviewed on: 11th June 2020

Rate setter Outstanding

Extremely efficient, transparent and fantastic value. Outstanding service recommended to anyone looking for great service and competitive value. Reviewed on: 11th June 2020

Nothing short of amazing

Applied for a loan then approved instantly. Money was on my account first thing the next day. Reviewed on: 11th June 2020

GOOD TO DO BUSINESS WITH

I WAS PLEASED WITH THE SERVICE AND DEAL I OBTAINED WITH RATE SETTER. I HOPE TO DO MORE BUSINESS WITH RATE SETTER IN THE FUTURE AND HAVE RECOMMENDED THEIR SERVICES TO FRIENDS TOO. Reviewed on: 11th June 2020

Fast loan

Received the loan fast when needed. Good rate of APR. No issues so far Reviewed on: 11th June 2020

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