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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

easy and straight forward

Hassle free layout and payment plans Reviewed on: 11th June 2020

Excellent for borrowing

RateSetter has been a fantastic source of lending. Its easy to use and understand, and the website is great. The entire process from application to repayment is simple and I feel well informed throughout. I would strongly recommend RateSetter to others. Reviewed on: 11th June 2020

No hassle great company

No trouble at all with rateSetter very happy with them Reviewed on: 11th June 2020

Efficient

Easy to navigate through website. Helpful telephone team too Reviewed on: 11th June 2020

Easy application quick turn around

Great experience very happy to be a customer Reviewed on: 11th June 2020

I am impressed by the experience with you

I had a very pleasant experience Reviewed on: 11th June 2020

Excellent company

No problem whatsoever getting a loan....easy peasy...Thank you! Reviewed on: 11th June 2020

RasteSetter- Quick, Easy, and Fair

I was in a very tight situation for money and RateSetter helped me out of that problem! The payments back are fair, and I've not had any issues with the repayment system in the year or so I've used them. I would definitely send a friend or family member in this company's direction if they were ever in need or money at an affordable rate Reviewed on: 11th June 2020

Great service

Easy to use website, quick service Reviewed on: 11th June 2020

Easy to apply, flexible with payments

Application process is extremely easy even for new customers. Flexibility with payments-you can change the direct debit date at any time. Easily to check all the info online, No early repayment fee. Reviewed on: 11th June 2020

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