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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

So Easy to Use

5
Really easy process from start to finish and easy to use. Online facility makes it super easy to track. Reviewed on: 11th June 2020

Easy

5
Was very clear service and fast. Reviewed on: 11th June 2020

Much easier and helpful compared to others

5
Very easy to deal with, I have never had any issues and a very competitive rate. I would have no problem recommending Ratesetter or using them again. Reviewed on: 11th June 2020

Ratesetter

5
Very helpful and easy no hassle loan Reviewed on: 11th June 2020

Great company

5
Rate setter, are quick and easy to use, love having I stand access to my account, can check my balance at any time. They helped me out last year when I was doing DIY renovations in my new home. Reviewed on: 11th June 2020

Fast and simple

5
The process as the title suggests, was fast and simple. Application was completed within 5 minutes and funds had arrived aptly. Reviewed on: 11th June 2020

Ratesetter

5
Excellent service would highly recommend Reviewed on: 11th June 2020

B Aziz

4
Very good and easy to apply and get a loan and quick offer you Reviewed on: 11th June 2020

Smooth money..!!!!

5
Very fast, easy smooth transaction from start of application to funds landing In my account, highly recommended will 100% use again thankyou.. Reviewed on: 11th June 2020

Good lender

4
I haven't had any problems, smooth and easy lending Reviewed on: 11th June 2020

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