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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,023 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14023)

Great service

5
Easy, quick and no hassle lending easy to use and website is user friendly Reviewed on: 11th June 2020
Legh Pollard's avatar
Legh Pollard

ease of application

5
easy to apply online for a loan and very quick decision made and money in your account Reviewed on: 11th June 2020
MIKE's avatar
MIKE

Excellent company, quick and easy to use

5
Ratesetter keep customers clearly informed throughout all steps of taking out a personal loan. I found them very easy to use and would recommend them to friends and family. Reviewed on: 11th June 2020
Nicola 's avatar
Nicola

Nice, easy experience

5
Was no hassle at all, and when contacting them at the start of coronavirus as my job having to close they were very helpful and helped me out straight away. Highly recommend Reviewed on: 11th June 2020
Danielle Boothroyde's avatar
Danielle Boothroyde

Excellent rates and service

5
Quick and simple to apply with excellent interest rates. Would highly recommend. Reviewed on: 11th June 2020
Mark Fowler's avatar
Mark Fowler

Easy to deal with

5
Easy application process, Easy terms Reviewed on: 11th June 2020
Yisroel's avatar
Yisroel

Fantastic company

5
Problem free way to access a loan quickly and effortlessly! Reviewed on: 11th June 2020
Rob Winwood's avatar
Rob Winwood

Simple

5
Everything has been clear and simple using RateSetters Reviewed on: 11th June 2020
Joshua's avatar
Joshua

Best rates and ease of use

5
I found myself in a spot of financial difficulty and at the time I was actually in Chester meeting a friend and whilst waiting I thought about getting a loan and so some research led me to RateSetter and I sat in town and on my iPhone applied for a loan and was accepted. Great service. Reviewed on: 11th June 2020
Richard Whitehouse's avatar
Richard Whitehouse

Easy application with low interest.

5
Applied easily and with low interest. Reviewed on: 11th June 2020
James's avatar
James

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