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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Not to big fee better apr like in my bank

I happy but I do not see something like freeze loan for one maybe 2 month for emergency situacion like coronavirus outbreake Reviewed on: 11th June 2020

Great service

Easy, quick and no hassle lending easy to use and website is user friendly Reviewed on: 11th June 2020

ease of application

easy to apply online for a loan and very quick decision made and money in your account Reviewed on: 11th June 2020

Excellent company, quick and easy to use

Ratesetter keep customers clearly informed throughout all steps of taking out a personal loan. I found them very easy to use and would recommend them to friends and family. Reviewed on: 11th June 2020

Nice, easy experience

Was no hassle at all, and when contacting them at the start of coronavirus as my job having to close they were very helpful and helped me out straight away. Highly recommend Reviewed on: 11th June 2020

Excellent rates and service

Quick and simple to apply with excellent interest rates. Would highly recommend. Reviewed on: 11th June 2020

Easy to deal with

Easy application process, Easy terms Reviewed on: 11th June 2020

Fantastic company

Problem free way to access a loan quickly and effortlessly! Reviewed on: 11th June 2020

Simple

Everything has been clear and simple using RateSetters Reviewed on: 11th June 2020

Best rates and ease of use

I found myself in a spot of financial difficulty and at the time I was actually in Chester meeting a friend and whilst waiting I thought about getting a loan and so some research led me to RateSetter and I sat in town and on my iPhone applied for a loan and was accepted. Great service. Reviewed on: 11th June 2020

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