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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy application with low interest.

Applied easily and with low interest. Reviewed on: 11th June 2020

Easy quick hassle free money

Easy to apply. Quick response time and approval, cash in bank within the day, would recommend Reviewed on: 11th June 2020

Quick and easy process

Excellent staff, easy to navigate website, friendly staff made the loan process stress free Reviewed on: 11th June 2020

Excellent service

I’ve been a customer of Ratesetter for over 2 years now and I cannot fault their service. Any questions I have are answered promptly & professionally. They offer decent rates on their lending and are a pleasure to deal with. Reviewed on: 11th June 2020

Simple and quick !

Always used RateSetter for my loans. Great company to use and definitely highly recommended! Reviewed on: 11th June 2020

Bad time Helpers

I am really appreciate. Ratesetter gave me great kick. Reviewed on: 11th June 2020

Good service and customer care

I have had a loan with Rate Setter and it was actually interesting offer. Reviewed on: 11th June 2020

Easy and simple loan

Really clear on how much to pay and when, can just leave it do it’s thing! Reviewed on: 11th June 2020

Really helpful and easy to use

Helpful and easy to use easy to see your repayments Reviewed on: 11th June 2020

Easy, fast loans

Applying for a Ratesetter loan was quick and easy. It wasn’t long before I received the loan for home improvements. Monthly affordable payments go out each month via direct debt and I don’t have to worry about anything Reviewed on: 11th June 2020

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