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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easiest lending platform ever!

Took less than 15 mins to set up my application. I received the decision quickly and have had no problems so far! Reviewed on: 11th June 2020

Loan

very easy application process and all sorted quickly and efficiently. Would recommend Reviewed on: 11th June 2020

Great quick service

Easy to use, account is easily accessible and user friendly. I was able to change and update as required. Reviewed on: 11th June 2020

The Most competitive loan provider

I used Rate setter twice now and I just can’t fault this company when it comes to service provision as the have some of the most competitive interest rates in the market. I strongly recommend rate setter to anyone looking for a smart loan. Reviewed on: 11th June 2020

Fantastic service

Rate setter are a great company, they really helped me and helped get my credit score back up, as well as that the interest on the loan was not through the roof, customer service was spot on as were all the updates, I will be using them again in the near future. Thanks Reviewed on: 11th June 2020

Thoughtful lending

Highly admirable in regard to their criteria for sensible lending on a peer to peer basis. Reviewed on: 11th June 2020

Easy!

Needed a little loan, rate setter offered me the best APR and it was very quick and easy, can log on and view my account with ease. Thoroughly recommend!! Reviewed on: 11th June 2020

What a relief!

I was so overwhelmed coming across RateSetter, I was able to finally see a way out of all my debt. My credit card was becoming a nightmare with monthly interest rates making it impossible to pay off. After being provided with a quote and excellent interest rates in a realistic term contact, I accepted and the money was in my account the following day. I was able to pay off my credit card with a stable format in place with direct debits. Would definately use again, however I’d like to say I would never get myself in debt again, but it’s always reassuring RateSetter are there to help. Reviewed on: 11th June 2020

Extremely company

Great company. The best bit is if I need to check anything about my payments, etc. then their online portal is super easy to use, extremely clear. Been the best company I have used yet and I would use them again if I needed a loan in the future! Reviewed on: 11th June 2020

Recommend

Easy to apply , easy to use , online platform Reviewed on: 11th June 2020

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