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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to apply

I have applied for 5k and I got them in my account in a few hours , low apr and even if you have a bad credit you chances to be accepted are high. Reviewed on: 11th June 2020

Excellent service

Easy to apply, good rate very clear online service, would definitely use again and recommend to family and friends. Reviewed on: 11th June 2020

Amazing!!

Would recommend rate setter all the way!! Reviewed on: 11th June 2020

good

very good service and reliable Reviewed on: 11th June 2020

Quick, easy, no hassle

I got a quick quote, simple questions, the process was very easy and the money was with me quick, no hassles what so ever. Reviewed on: 11th June 2020

Efficient, user friendly service and great rates

Used ratesetter recently for funding for some small home improvements. I found the service quick, efficient and really user friendly. Great rates too! Reviewed on: 11th June 2020

Amazing system

I took out a loan for a family member, the interest rate was amazingly low compared to others I've looked at loans with, then over half way through loan I fell on hard times so I rung up they allowed me to get a bigger loan to close the other one and have one payment, the person on the phone talked me through it all, couldnt say a bad word about the customer service, it's very affordable and the interest isnt stupid, it was a life saver in my opinion, thank you Reviewed on: 11th June 2020

Easy to apply and quick decision.

No problems what so ever. will use again.. (if they let me).. Reviewed on: 11th June 2020

Quick , easy , no problems

Was easy to apply, customer service good, easy to change direct debit dates etc , overall no hassle Reviewed on: 11th June 2020

Responsible lending done right

Really easy lending with no extortionate fees, clear efficient and manageable. Couldn’t recommend enough! Reviewed on: 11th June 2020

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