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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great, quick and easy

Simply way to get money quick with straight forward form and good rates Reviewed on: 11th June 2020

Great!

Easy to apply and keep track of your repayments, as well as make adjustments online. The staff are very helpful and pleasant to deal with. Very competitive rates too. I would definitely use again or recommend to friends and family. Reviewed on: 11th June 2020

Great service

Thanks for great service.Good experience for me. Reviewed on: 11th June 2020

Excellent

Loan was quick and efficient for what I needed and at a good rate. Very happy so far. No complaints at all. Reviewed on: 11th June 2020

RateSetter the sure way to securing a great value loan

In my opinion RateSetter can be beat.Great value and fantastic customer support 5 stars all round ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 11th June 2020

Amazing!!

I have used rate setter several times now, each time they have beat every other loan company out there. They have excellent interest rates so you don’t have to pay thousands back on-top of what you have borrowed like other companies. I have never had any issues with them, the application process was really quick also. I couldn’t recommend them enough!! Reviewed on: 11th June 2020

Easy, fast, straight with you

Got what I wanted. What more do you want, really? Reviewed on: 11th June 2020

Rattesetter

It's a very good service I'm really satisfied with them Reviewed on: 11th June 2020

Great service, highly recommended

RateSetter is the main place I use for all my short term loan needs. Great friendly customer service and super clear information. Reviewed on: 11th June 2020

Straight forward and helpful lending

Everything you need to know before borrowing money is there for you, the customer service is brilliant and the website is great Reviewed on: 11th June 2020

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