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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Worth recommending

Fast and efficient service Super support Reviewed on: 11th June 2020

Absolutely the best

Can not recommend highly enough, more so during the pandemic with offers of help if needed, & I didnt even have to contact them they contacted me, great customer support Reviewed on: 11th June 2020

Spot on. No messing

Very good customer service had no issues at all. Happy customer Reviewed on: 11th June 2020

Good company to do business with

Easy to apply for a loan. Great terms . Easy payments. Fast service. Highly recommended Reviewed on: 11th June 2020

Excellent service

Happy with rate setter especially with changing the dates suitable for you to be able to pay them with no problems after Reviewed on: 11th June 2020

ease and speed when applying for credit

ease and speed when applying for credit Reviewed on: 11th June 2020

Brilliant

Excellent never had any problems Reviewed on: 11th June 2020

Fantastic

Rate setter where brilliant for me, easy website, explained everything in plain English and great calculator for knowing costs etc. Would recommend to anyone. Reviewed on: 11th June 2020

Great Service

I have had a wonderful easy experience with Rate Setter, no problems so far and coming to the end of my borrowing. Nice smooth Transaction. Reviewed on: 11th June 2020

Fast response

I applied for a loan,got a very fast response and money was in my bank account in 2 days. Reviewed on: 11th June 2020

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