Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Brilliant!

Very happy with my experience with Ratesetter. Simple application process and extremely competitive rates. Highly recommend. Reviewed on: 11th June 2020

Great service, timely, easy to use and quick

Ratesetter gave me the lifeline I needed quickly and offer a really easy to use service. During covid when I have issues, the comms have been fair and friendly and the interactions online have been super easy and straightforward, and the fees are fair too. Great stuff. Reviewed on: 11th June 2020

Happy to recommend RateSetter

No problems with service from start to finish. Reviewed on: 11th June 2020

I needed money, they had money, I got money

The process of applying was easy and fast. Money into account fast and then direct debit to pay back. Easy to track payments and balance.. Just easy. Reviewed on: 11th June 2020

Great service and rates

RateSetter is easy to use and the staff are great. Low interest rates are a bonus too. Reviewed on: 11th June 2020

Thumbs up

Very easy to do business with. Service is excellent. Applied for a PL had the money in my account in the time frame advised 10/10 Reviewed on: 11th June 2020

Fantastic loan company, excellent rates, would definitely recommend

Superb communication about loans even when we had to ask for a bigger loan. Would definitely recommend Reviewed on: 11th June 2020

Understanding lenders

Were very helpful during the application process Reviewed on: 11th June 2020

The Best

Absolute satisfaction, the Best company, thx Reviewed on: 11th June 2020

Fab Service

Absolutely brilliant service, very easy to use and really helped me when i needed it Reviewed on: 11th June 2020

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from Novuna Personal Finance 4.87 from 359 reviews
Loans
from Vanquis 4.92 from 1253 reviews
Unsecured loans
from East Kilbride Credit Union 4.98 from 92 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub