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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent Peer to peer lender

I was given fantastic rates that couldn't be beaten anywhere else. Their portal is also very easy to use and they are very transparent and easy to work with. Reviewed on: 11th June 2020

Friendly personal service

Excellent customer service from a dedicated team of staff, the interactions I’ve had are well dealt with and always with a positive outcome. I highly recommend this company’s services and very competitive products. Reviewed on: 11th June 2020

Ratesetter is fab

I’ve found ratesetter fab, easy application and quick response. Customer dashboard is a great visual aid for managing your account too. Reviewed on: 11th June 2020

The best

Easy, friendly and quick service. Can't fault it. Reviewed on: 11th June 2020

Very good service

Application process very quick and easy, once approved funds recurved very quickly, excellant rates and customer service. Reviewed on: 11th June 2020

great service

Never had any issues, and the online account management is really handy. Reviewed on: 11th June 2020

Brill services.

Effortless in getting what I needed. Reviewed on: 11th June 2020

Easy problem free borrowing

A much easier process then bank borrowing. Additional borrowing is also an easy process with clear repayment instructions Reviewed on: 11th June 2020

Rate Setter Loans

When we needed a loan we looked online and found that Rate Setter had the best deal for what we needed. The process was quick and simple and we got a response immediately and the funds were in our account the next day. It was all completed online which was quick and efficient, thank you Reviewed on: 11th June 2020

Speedy application and acceptance

Excellent service with absolutely zero hassle - would instantly recommend to anyone without having to deal with bureaucratic banks! Reviewed on: 11th June 2020

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