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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Straight forward with an amazing rate

Took out my p2p loan in 2017 because it was, by far, the best rate on the market at a little under 3%. Their website is easy to use, you can change your dd date, overpay etc.. If I'm in the market for another loan I'll be back. Reviewed on: 11th June 2020

Been with rate setter for over 2 years

I had borrowed a large sum of money back in 2018 and in 2019 i had troubles paying my monthly amount. The staff at rate setter have always been so understanding, and if it wasnt for them, my credit score wouldnt be improving so dramatically. Thank you Rate Setter! Reviewed on: 11th June 2020

Ratesetter , the only choice

Nothing but praise for ratesetter , I’m a first time customer and now they will always be my first look at company . Got my respect on how they operate business Reviewed on: 11th June 2020

Hassle free loan

My loan was processed very quickly after all required checks. They made it so easy and hassle free. Reviewed on: 11th June 2020

So quick and easy

I was in urgent need of a loan to help with some missed payments. Rate setter was simple to apply, reasonable rates and quick to not only respond but to issue the money! Have recommend to others! :) Reviewed on: 11th June 2020

easy transactions with minimum fuss

very straightforward to understand both for borrowing and investing Reviewed on: 11th June 2020

Just perfect solution

Helpful , good financial product and competitive rates Reviewed on: 11th June 2020

Review

Hello,I do not have any problems. Reviewed on: 11th June 2020

Best lender on the market

The whole process of loan was very smooth and fast. I have got the amount what I needed in a superb excellent rate. The monthly installment is good and I choose the length of the loan. I can just recommend it! Reviewed on: 11th June 2020

No dramas simple yes or no

No drama simply yes or no although I think they may have an upper age limit of 70 Reviewed on: 11th June 2020

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