Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Good rates

Very good, 10/10 would loan again. Reviewed on: 11th June 2020

2nd time

Nice people who are good at there job whole process very professional and personal, Will always come back, thanks. Reviewed on: 11th June 2020

Excellent site with very clean facilties great staff and level pitches

It was very good no messing about and didn't leaving u waiting around for the anwser Reviewed on: 11th June 2020

RateSetter

I was looking for a simple loan to buy a car and been disappointed by Banks due to high rates and overly complicated process. I found RateSetter, read reviews and decided to try. The experience is amazing, fast, simple, very good rates and excellent customer service. Ended up getting another loan for some hose work. Reviewed on: 11th June 2020

Affordable

When I first needed a lone I found RateSetter, the interest you pay back was amazing it was affordable to pay back with out feeling ripped off , thanks you RateSetter. Reviewed on: 11th June 2020

Excellent rates and excellent service

I had a loan from RateSetter a few years ago, i was given an excellent rate and and easy to pay back monthly repayment. Unfortunately shortly before I was due to pay this loan off I needed to take another to pay for unexpected car repairs. I was able to re-loan on my current credit for the amount needed and the payments recalculated and again was a very low rate. I was able to apply for the loan completely online via my customer portal. Any changes I’ve needed to make it any extra payments have been easily done online via my account. Very pleased. Reviewed on: 11th June 2020

Reliable Lender

Rate Setter properly understand the needs of the customers. Their products are fair and affordable. They provide their decision without affecting the credit score. Reviewed on: 11th June 2020

Rate setter

Very kind and helpful couldn’t be any happier. If there’s a problem the customer service are very helpful Reviewed on: 11th June 2020

Simple & Quick.

Five minutes and response almost as quick, money in the bank not long after. Overall a great experience. Reviewed on: 11th June 2020

Very pleasant, would go again!

Can't fault them one bit,never had any problems! Reviewed on: 11th June 2020

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Loans
from Vanquis 4.92 from 1253 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.80 from 39 reviews
Child benefit loan
from M for Money Credit Union 4.89 from 80 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub